Support Board ‑ Chat & Chatbot for Shopify

Support Board ‑ Chat & Chatbot

Automate your customers' communication

Rating

2.3

feedback

3

Reviews

chart

#6,158

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    33%
  • Less than a day
    33%
  • Less than a month
    100%
  • Less than a year
    0%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App highlight a major issue with promised payments for completing tasks. Multiple users reported being promised payment for submitting reviews but never receiving it, leading to frustration and disappointment. Additionally, there are complaints about poor communication and lack of support from the app owner, with users not receiving guidance on how to use the app after purchasing a paid plan. These negative aspects of the app, including unpaid work and unresponsiveness, have resulted in low ratings and dissatisfaction among users.

Highlights

Unpaid work for completing tasks
Lack of communication and support
Unresponsiveness to user inquiries

Rating Breakdown

  • 5
    33% (1 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    133% (4 ratings)

Reviews with Text

  • 80% (4)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Jan. 22, 2026

Scam Alert I was contacted to submit 20 reviews with a clear promise of payment. I completed all the assigned work honestly, but unfortunately no payment was ever made. Pending Amount: $400 for 20 reviews This is very unprofessional and misleading behavior. If the app owner wants to fix this issue and clear the pending payment, they can contact me directly on WhatsApp: +92 345 8060968

Store

Velozya

Using app

4 days

Total reviews

2

Average rating

3.0

1 / 5 Share

Jan. 22, 2026

Scam Alert I was contacted to submit 20 reviews with a clear promise of payment. I completed all the assigned work honestly, but unfortunately no payment was ever made. Pending Amount: $400 for 20 reviews This is very unprofessional and misleading behavior. If the app owner wants to fix this issue and clear the pending payment, they can contact me directly on WhatsApp: +92 345 8060968

Using app

7 minutes

Total reviews

1

Average rating

1.0

1 / 5 Share

Jan. 22, 2026

Scammer I was promised $400 for submitting 20 reviews. I completed the task exactly as requested, but after submission, no payment was received. Messages are now being ignored. This is a clear case of unpaid work. If the owner wants to resolve this matter and clear the pending payment, they can contact me on WhatsApp: +92 345 8060968. I will consider updating this review once the issue is resolved.

Using app

2 days

Total reviews

4

Average rating

3.0

5 / 5 Share

Aug. 8, 2025

Using app

About 5 hours

Total reviews

3

Average rating

4.7

1 / 5 Share

March 6, 2025

we install the app and purchase a paid plan. No one contacted us how to use it we sent emails many times no response. I shall highly oblige if you refund my payment. thank tou

Using app

2 days

Total reviews

5

Average rating

4.2

Developer Reply

Hello, we responded to your inquiry, but we haven't received a reply from you. Additionally, you didn't specify any particular assistance you needed. Please check our response at https://board.support/docs

All reviews

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