Support Board ‑ Chat & Chatbot

Jan. 20, 2026

I am not very technical but setup was easy. After install, chat show customer name and orders automatic. Support team work faster now.

Jan. 20, 2026

Nice support tool for Shopify. I can see order and user info in chat. Help me answer more fast.

Jan. 19, 2026

Solid Shopify API integration. Product search, order lookup, and user sync work reliably. Good performance even with high chat volume.

Jan. 19, 2026

From an operational standpoint, Support Board reduced our Shopify support workload significantly. The help center deflects common questions, while the chatbot handles order and product inquiries automatically. Multi-channel support (web, Instagram, WhatsApp) is a big plus.

Jan. 19, 2026

Good app for Shopify store owners. Chatbot answer many questions by itself and when I reply, I see all customer info. Not perfect English UI but works very well.

Jan. 19, 2026

Support Board is one of the most complete Shopify support solutions we've tested. The AI chatbot understands products, availability, and orders, while human agents can jump in with full customer context. The product cards and sliders are especially useful for upselling during live chat.

Jan. 18, 2026

The Shopify integration is well designed. Support Board syncs customer profiles, order history, and cart data in real time, allowing agents to provide accurate and contextual responses without leaving the dashboard.

Jan. 18, 2026

We use Support Board with Shopify and WhatsApp. Customer ask about order, bot already know order number and status. Save many emails for us.

Jan. 17, 2026

Support Board helped us turn chats into sales. Being able to share products directly inside the conversation is amazing. Customers don't need to search again, everything is right there.

Aug. 8, 2025

March 6, 2025

we install the app and purchase a paid plan. No one contacted us how to use it we sent emails many times no response. I shall highly oblige if you refund my payment. thank tou