Ticketline: Support Tickets

Ticketline: Support Tickets is positioned as a Shopify app that helps merchants manage customer support more efficiently by tying tickets directly to orders. Customers can open support tickets from their account or the order status page, and those tickets include order details like items, totals, and attachments, which should reduce back-and-forth emails and make it easier to resolve issues before they turn into disputes or chargebacks. The app also centralizes ticket handling in a single admin dashboard and sends automatic email updates so customers stay informed without needing live chat.