Customer Support Tickets Hub
Add Support Tickets in Customer Accounts. Track & Resolve Easy
Rating
5.0
feedback
1
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#6,283
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Reviews Summary
Customer Support Ticket is a Shopify App that helps merchants manage customer issues through a centralized helpdesk. Customers can create tickets from the order status page, and all tickets are displayed on a dedicated Support Ticket page in their customer account with attachments and full order details. The app provides email updates for customers as tickets progress and instant notifications for merchants to track and resolve tickets efficiently, ultimately reducing payment disputes and improving customer satisfaction.
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All reviews
May 27, 2026
Highly recommend! Really happy with this app, it works great. Support was also incredibly fast and helpful when I had a few questions.
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