Phone.do 24/7 Human Support
Avoid lost sales by helping your customers when they need...
Rating
1.6
feedback
2
chart
#13,909
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
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Less than a month
50%
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Less than a year
50%
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More than a year
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Reviews Summary
The reviews for this Shopify app are polarized, with one user giving it a 1-star rating and another giving it a 5-star rating. The negative review highlights issues with customer service availability, multiple glitches during enrollment, getting stuck at different stages, and being charged $50 upfront. The user also mentions waiting for a reply for 2 months before switching to a different app. On the other hand, the positive review praises the app for its live phone support, professionalism, and the ability to interact with support agents over the phone.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 3, 2023
I would rate this -0 neg stars if i could. Customer services is not avl Only several days after you reach out to shopify complaining. This app has multiple glitches every stage of enrolling you get stuck at only because the app doesnt move on to the next step. It cause $50 min to be charged right away. But sind downloading its all been red flags after 2 months of waiting for a reply because the app froze on a step from them i went with a different app.
July 15, 2022
I love this app, it really is live people and it's professional to have your own phone support line instead of just email or chat support. I set it up and called my own support agent and they answered exactly as I entered. Very impressive to have phone agents now!
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