SupportBot ‑ AI Support Chat
SupportBot is an AI support chat app designed to answer shopper questions and assist them in making purchases. It reads store content to provide accurate responses and allows customers to browse products and check orders within the chat interface. However, there are not enough reviews to analyze at the moment.
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We set this up last week and it's already catching the usual questions. Shipping, returns, where's my order etc.... It only uses what's on our site, so it hasn't made anything up. If it's stuck it emails us. Honestly didn't expect much from another chat widget, but this one sticks to our products and policies. People can add stuff to the cart in the chat too. Signed-in customers get their real order status. Works great overall!
Thank you for the review. We have many interesting features on our roadmap and you will hear from them soon.
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