All reviews

Rating Breakdown

  • 5
    97% (138 ratings)
  • 4
    2% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    1% (1 ratings)
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5 / 5 Share

Aug. 13, 2021

Great app, great experience. Customer service really proactive and helpful with the recent migration.

Using app

3 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 6, 2021

Amazing support and great first time experience - willing to go above and beyond to help meet our needs.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2021

This was the easiest way to write and post my FAQs. My other app was too complicated and my frustration level was high. I am so happy to have found this app and recommend it for every site.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 5, 2021

Very good app and great utilisation! Highly recommended for the design, functionality and compatibility!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2021

Awesome, love the design, and the customer service is just amazing! The design and how it looks on your store looks much more professional and the outlay of it when you open it is just top class.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2021

Got this app since i thought it looked great and oh it did. Customer support is extremely friendly and willing to help. The app is so much better than the page we used to have totally recommend it

Using app

About 22 hours

Total reviews

13

Average rating

5.0

5 / 5 Share

July 31, 2021

I could not recommend this app any higher! I wanted an app to make my FAQ pages more functional, user-friendly and aesthetic. I originally thought this would be a good choice but it has honestly been the best app I have used to date. Above being an incredibly powerful tool, the support team are beyond amazing. I have had a number of updates needed to make it suit my needs and the team have come through every time. They are quick to respond and super helpful. Thank you again team for your ongoing support!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2021

Great app. The best one I could find in the Shopify App Store. Nice and clean look & feel and very easy to use. Support is quick and friendly.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 26, 2021

I love this app. Great features for a good price! I'm excited to have something more functional than just an accordion list of questions.

Using app

3 days

Total reviews

2

Average rating

3.0

5 / 5 Share

July 21, 2021

I added this app to replace my old FAQ app which is no longer supported by shopify. After installing I reached out to them via chat to migrate my old FAQ and received an immediate response. Without thinking, I uninstalled the old app and couldn't reinstall since they were no longer supported. Sarika from support corner was still able to complete the migration and made it look better than before. Would definitely recommend

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

July 7, 2021

Extremely valid application and the attendants are very good at what they do in order to help simplify our time and thus offer the best

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 7, 2021

Customer support is on point plus app looks good and modern. Must try for everyone who wants an awesome FAQ page.

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2021

The app is useful for us, it can help with the catergory instead of the listing method, the page is clean and nice.

Store

iLumkb

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 1, 2021

I am not a developer, I am a shop owner that manages my own website. I was trying to get something to work (embedded video in FAQ) and was struggling. I was ready to give up and try another app but I messaged their support team. Sarika was amazing. Her patience and understanding of my issue was great and she stuck with me until we figured it out. I went from thinking this app was not for me to realizing it was perfect - and just what I was looking for. Without the support they provided via online chat - I would not have been able to get this done. Would recommend this app to anyone.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 1, 2021

In general terms the app does what is supposed to do in a very efficient way. I've exchanged some ideas with the Dev team and they have been very supportive and creative. Keep up the good job.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2021

This app was super easy to set up - and the migration offering made it painless. Support was very helpful and available. Response was quick. They even made an effort check and point out links that weren't working. Loving the icons and the layout, especially on the FAQ homepage - visually appealing and user friendly. Also particularly like that like that you can link the questions to each other and get individual URL links for each question. Highly recommended!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 18, 2021

Very good app. There's a lot of functionality to it, and you can really fill out the requisite information for your store in a coherent way with it.

Using app

4 months

Total reviews

6

Average rating

3.7

5 / 5 Share

June 11, 2021

We initially considered writing a set of FAQ documents directly in Shopify as standard pages but thought I'd try this app. Blown away by how easy it is to setup and how much more professional it looks than using Shopify pages. Support is fantastic too! Highly recommended.

Using app

About 2 hours

Total reviews

14

Average rating

4.9

5 / 5 Share

June 10, 2021

Fantastic plug-in with a great support team. Didn't run into any technical issues. A team member even helped me put some CSS code in to change the font to our brand specifics. Would highly recommend this plug-in! I looked around for a long time to find a help centre and support desk that was easily customizable, and this is it. 5*.

Store

Kiddi®

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2021

everything great with the app, I love its design and ease of use, additionally the support is great.

Using app

About 1 hour

Total reviews

6

Average rating

3.2