Rating
4.2
feedback
5
chart
#4,037
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
20%
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Less than a day
0%
-
Less than a month
80%
-
Less than a year
0%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the smart assistant for helping them stay on top of emails and providing impressive email reading capabilities. Users appreciate how quickly the assistant learns and adapts to their FAQ style templates, enabling personalized responses that sound natural. The app has been described as a game-changer for customer service, allowing for fast and personalized replies. However, there is a negative review highlighting concerns about the app requiring email login and potentially high monthly charges, which has deterred some users from downloading it.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 21, 2024
Our team was drowning in emails before but now we're on top of everything thanks to this smart assistant
Oct. 15, 2024
The assistant is seriously impressive it reads emails like a pro and gives us templates we can tweak easily
It’s great to know that the training feature has helped tailor the AI to your needs. Having your responses sound just like your team is one of our core goals
Oct. 15, 2024
It learns so quickly when we train it with our FAQ style templates now our responses sound just like us
Oct. 14, 2024
This app has totally changed our customer service game the assistant pumps out personalized replies super fast
We’re so glad to hear SupportGPT has transformed your customer service process! Fast, personalized replies are exactly what we aim for.
Sept. 20, 2024
They want you E-mail login and Charge up to 10.000 USD per month?? dont download it really! Take care!
Thank you for your valuable feedback! We wanted to let you know that your review played a key role in our decision to implement a completely free plan. This allows merchants to fully explore our app and ensure it’s the right fit before making any commitments. To clarify, we do not charge $10,000 per month. Our free plan gives you access to the app at no cost giving you access to features like our writing assistant or auto-responses. Please feel free to reach out with any other questions or concerns. We hope you'll consider giving our app another try!
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