Supportify: AI‑powered support for Shopify

Supportify: AI‑powered support

Automate your customer support in minutes with AI agents

Rating

5.0

feedback

7

Reviews

chart

#1,255

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    29%
  • Less than a year
    57%
  • More than a year
    0%

Reviews Summary

Supportify is highly praised for its passionate support team that provides quick assistance and regular updates to improve the app continuously. Users find the app surprisingly easy to set up with a good chatbot and ticket system for managing issues effectively. The customization options are fantastic, allowing users to tailor the bot to their specific needs. The support team is highlighted as exceptional, being fast, accurate, and dedicated to solving any challenges. Many users have experienced a significant reduction in support workload and costs by using Supportify's AI for handling day-to-day questions efficiently and providing 24/7 availability.

Highlights

Passionate support team and regular updates
Effective customization options
Exceptional support team
Cost and workload reduction through AI handling
Efficient 24/7 availability

Rating Breakdown

  • 5
    100% (7 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (7)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 13, 2026

Genius! Just installed it and tried it, a customer wanted a cancellation and Supportify autonomously handled the cancellation and the refund with style! Super cool - this is must have. And for a great price.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2026

Bra app som har fått mange funksjoner i det siste, og som er under rask utvikling hvor det alltid kommer nye ting. Har erstattet ZipChat. Bra support!

Store

RedHeal

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 9, 2026

Utrolig hyggelig team som virkelig jobber for å lage en god chatbot. Direkte integrasjon i Shopify som gjør det enkelt å installere, og det aller viktigste - gode muligheter for tilpasning. Det er et lite agilt team som tar tilbakemeldinger på alvor og videreutvikler tjenesten. Anbefales!

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2026

Teamet bak Supportify har lidenskap for det de gjør og er raske til å hjelpe med hva enn vi måtte lure på. Appen får jevnlige oppdateringer og blir bedre og bedre fra uke til uke. Overraskende enkelt å sette opp. God chatbot, og ticketsystemet sørger for at man har kontroll over sakene og at ingenting går i glemmeboka.

Using app

22 days

Total reviews

5

Average rating

2.6

5 / 5 Share

Jan. 9, 2026

Great app, even better support As beta customers, we've seen this app grow into a powerful tool. The customization options are fantastic, and allows us to tailor the bot to our specific needs. But the support team is the real highlight. They are so fast and accurate that I'm starting to wonder... wait, are they the real bots? Jokes aside, they can fix anything and simply never give up on a challenge.

Using app

About 2 months

Total reviews

3

Average rating

4.3

Developer Reply

Thank you :) Appreciate the kind words.

All reviews

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