Supportify: AI‑powered support for Shopify

Supportify: AI‑powered support

Automate your customer support in minutes with AI agents

Rating

5.0

feedback

13

Reviews

chart

#982

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    38%
  • Less than a year
    38%
  • More than a year
    0%

Reviews Summary

Supportify is highly praised by users for its AI chatbot functionality that significantly reduces the workload on customer service teams. Users appreciate the fast and helpful responses provided by the chatbot, as well as the customization options and continuous improvements made by the Supportify team. The app is described as a game-changer in day-to-day operations, with many users highlighting the exceptional support received from the team. However, some users mentioned that there is a learning curve to train the AI, but the excellent support compensates for it. Overall, Supportify is recommended for those looking for a smart solution with dedicated customer service.

Highlights

AI chatbot functionality that reduces workload on customer service teams
Continuous improvements and customization options
Exceptional support from the Supportify team
Learning curve in training the AI
Cost-effective solution for reducing support workload

Rating Breakdown

  • 5
    100% (13 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (13)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 25, 2026

We are very pleased with both how the AI ​​works and the app overall, we are also very satisfied with how the process and follow-up have been, with great help from the people behind Supportify. The chatbot works well and is easy to use from both our side and the customer's side. The user experience is smooth and the feedback from the customer has been very good.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2026

Vi bruker chatbot til Supportify og dette er veldig spennede og bra for vår nettbutikk. Vi er nå også i prosessen med å få på plass automtiserte e-post svar. Dette kommer til å spare oss for masse tid og kundeservicen vil få et meget effektivt værktøy. Kan virkelig anbefale dette firma som er meget hyggelige og har topp kundeservice underveis i prosessen.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2026

Fantastisk app som hjelper oss og kunder noe enormt! Den er helt genial og virker faktisk som en ekte ansatt for oss! Dette har virkelig hjulpet oss med å besvare kunder lynraskt og hjelpe kunder så godt vi kan! :)

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2026

We’ve had such a great experience working with Supportify. Their AI chatbot has honestly taken a huge load off our customer service team. It’s helped cut down so much of the manual back-and-forth, while still giving our customers fast, helpful responses. It’s made a real difference in our day-to-day operations. What we appreciate most is their team. They’re incredibly responsive and easy to work with. Anytime we’ve needed something customized or adjusted, they’ve handled it quickly and paid attention to even the smallest details. It never feels like we’re just another account, they genuinely care about getting things right. Couldn’t recommend them more if you’re looking for a smart solution backed by a team that truly shows up.

Using app

About 2 months

Total reviews

9

Average rating

4.6

5 / 5 Share

Feb. 27, 2026

Det krever litt arbeid å få lært opp AI'n men supporten er knall bra og programvaren blir hele tiden bedre, utbedringer skjer fortløpende og gir allerede kjempe god hjelp til mange av våre kunder! Er et skikkelig løft fra det vi har brukt tidligere!

Using app

10 days

Total reviews

5

Average rating

4.6

All reviews

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