Supportify: AI‑powered support for Shopify

Supportify: AI‑powered support

Automate your customer support in minutes with AI agents

Rating

5.0

feedback

10

Reviews

chart

#905

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    50%
  • Less than a year
    40%
  • More than a year
    0%

Reviews Summary

Supportify is highly praised for its passionate support team that provides quick assistance and regular updates to improve the app continuously. Users find the app surprisingly easy to set up with a good chatbot and ticket system for managing issues effectively. The customization options are fantastic, allowing users to tailor the bot to their specific needs. The support team is highlighted as exceptional, being fast, accurate, and dedicated to solving any challenges. Many users have experienced a significant reduction in support workload and costs by using Supportify's AI for handling day-to-day questions efficiently and providing 24/7 availability.

Highlights

Passionate support team and regular updates
Effective customization options
Exceptional support team
Cost and workload reduction through AI handling
Efficient 24/7 availability

Rating Breakdown

  • 5
    100% (10 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (10)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 2, 2026

We’ve had such a great experience working with Supportify. Their AI chatbot has honestly taken a huge load off our customer service team. It’s helped cut down so much of the manual back-and-forth, while still giving our customers fast, helpful responses. It’s made a real difference in our day-to-day operations. What we appreciate most is their team. They’re incredibly responsive and easy to work with. Anytime we’ve needed something customized or adjusted, they’ve handled it quickly and paid attention to even the smallest details. It never feels like we’re just another account, they genuinely care about getting things right. Couldn’t recommend them more if you’re looking for a smart solution backed by a team that truly shows up.

Using app

--

Total reviews

9

Average rating

4.6

5 / 5 Share

Feb. 27, 2026

Det krever litt arbeid å få lært opp AI'n men supporten er knall bra og programvaren blir hele tiden bedre, utbedringer skjer fortløpende og gir allerede kjempe god hjelp til mange av våre kunder! Er et skikkelig løft fra det vi har brukt tidligere!

Using app

10 days

Total reviews

5

Average rating

4.6

5 / 5 Share

Feb. 24, 2026

Overraskende mye funksjonalitet og kan besvare alle typer henvendelser. Den kan gjøre alt fra å gi informasjon til å faktisk utføre handlinger som å legge inn adresse eller lignende for en bestilling.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2026

Genius! Just installed it and tried it, a customer wanted a cancellation and Supportify autonomously handled the cancellation and the refund with style! Super cool - this is must have. And for a great price.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2026

Bra app som har fått mange funksjoner i det siste, og som er under rask utvikling hvor det alltid kommer nye ting. Har erstattet ZipChat. Bra support!

Store

RedHeal

Using app

About 2 months

Total reviews

3

Average rating

5.0

All reviews

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