Supportify: AI‑powered support for Shopify

Supportify: AI‑powered support

Automate your customer support in minutes with AI agents

Rating

5.0

feedback

3

Reviews

chart

#1,515

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    67%
  • More than a year
    0%

Reviews Summary

The reviews for Supportify are overwhelmingly positive, with users praising the app for its customization options, powerful tools, and efficient customer support. Customers appreciate the ability to tailor the bot to their specific needs and highlight the fast and accurate support team as a real standout feature. The app has successfully reduced support workload for businesses, leading to significant cost savings and improved customer experience by providing instant answers to common queries.

Highlights

Customization options and powerful tools
Efficient customer support
Cost-saving and workload reduction
Instant answers and improved customer experience

Rating Breakdown

  • 5
    100% (3 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (3)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 9, 2026

Great app, even better support As beta customers, we've seen this app grow into a powerful tool. The customization options are fantastic, and allows us to tailor the bot to our specific needs. But the support team is the real highlight. They are so fast and accurate that I'm starting to wonder... wait, are they the real bots? Jokes aside, they can fix anything and simply never give up on a challenge.

Using app

--

Total reviews

3

Average rating

4.3

Developer Reply

Thank you :) Appreciate the kind words.

5 / 5 Share

Jan. 7, 2026

En nyttig app som gjør kundeservice både enklere og mer effektiv. Utviklerne er tilgjengelige, løsningsorienterte og gir topp oppfølging når man trenger det.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Tusen takk

5 / 5 Share

Jan. 7, 2026

We switched to Supportify to see if we could reduce our support workload, and it ended up replacing two full-time customer service reps. Our support costs dropped by about 85%, which was huge for us. The AI handles most of our day-to-day questions, like product info and order tracking, and customers get answers right away instead of waiting. A lot of them actually prefer it because it’s available 24/7 and just works.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Awesome, thanks!

All reviews

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