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Reviews Summary
SupportReply is a Shopify App that offers AI-powered support for Instagram DMs, helping ecommerce merchants reduce support time and improve customer satisfaction. The app allows merchants to reply instantly to DMs, provide real-time shipping updates, and answer FAQs. It offers customization options for the bot's name and responses, and notifies when human intervention is needed. SupportReply is fully embedded in Shopify and GDPR compliant, enabling merchants to focus on business growth.
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