SM Post Purchase Survey & NPS for Shopify

SM Post Purchase Survey & NPS

Post purchase survey & NPS to gather customer insights easily

Developer

Rating

5.0

feedback

5

Reviews

chart

#17,739

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    20%
  • Less than a day
    0%
  • Less than a month
    40%
  • Less than a year
    40%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its functionality and the excellent support provided by the team, particularly by Justin. Users appreciate the app working as intended, the collection of useful information, and the responsiveness of the support team. However, one user mentioned a limitation in selecting multiple or all products at once while creating questions and options, suggesting room for improvement in future updates.

Highlights

Positive feedback on app functionality and support
Responsive and helpful support team
Request for improvement in selecting multiple products

Rating Breakdown

  • 5
    100% (5 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 80% (4)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 21, 2025

App works as intended, and the support is great

Store

Poggers

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 7, 2025

Works well, I'm now collecting very useful information Support team is very responsive and helpful

Using app

3 months

Total reviews

10

Average rating

4.6

5 / 5 Share

Nov. 10, 2024

Amazing service by Justin, very knowledgeable, prompt and communicated really well! Excellent - well done!

Store

Edrolo

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2024

Using app

17 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 12, 2024

Awesome app. This is my 3rd free app from Simesy. One issue I have faced with this app, that is not able to selected multiple or all products at a once while creating questions and options. Hope Justin can work on this in future updates

Using app

21 minutes

Total reviews

35

Average rating

4.8

Developer Reply

Hello there and thanks for the amazing review! We appreciate it a lot! Thanks for appreciating our efforts and if you need any assistance, our support is here for you

All reviews

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