Rating
5.0
feedback
20
chart
#3,055
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
-
Less than a day
5%
-
Less than a month
65%
-
Less than a year
0%
-
More than a year
0%
Reviews Summary
Surveyfox is highly praised by users for its ease of setup and customization, intuitive interface, and helpful documentation. Customers appreciate the high level of customer engagement it provides, with many reporting positive results in collecting feedback. The support team, particularly Bhanu, is highlighted for being responsive, helpful, and going above and beyond to assist users with any issues or questions. The app is described as feature-rich, providing valuable insights into customer behavior and preferences. Overall, Surveyfox is recommended for its effectiveness in understanding customers and improving business decisions.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 6, 2024
Useful app for collecting customer feedback. Set up and customization is intuitive, with good instruction/ documentation, user-friendly application to your site / emails with analytics. The support is responsive and helpful. Lots of features at the $25/mo tier.
Oct. 6, 2024
My first time I reached out to Surveyfox they didn't get back, but on my second time Bhanu responded immediately and was super fast and helpful and I got all my questions answered.
Oct. 6, 2024
Fantastic app! We are getting very high customer engagements after checkout - 1 in 5 customers fill out the survey. Works with Checkout Extensions, flexible, support is very quick to sort out issues. Couldn't be happier with the results.
Oct. 6, 2024
Bhanu reached out personally more than once as I was trying to send out a complicated new product review survey. He was extremely helpful, and the more I use the app, the more ease I feel in being able to create valuable tools to help me serve my customers. Highly recommend!
Oct. 5, 2024
This was one of the easiest apps to get set up. I had two questions, and support answered them within hours. Actually, the first one was answered in under an hour. It is also feature-rich and has everything you need. I was able to create a survey in less than an hour after I installed the app. I rarely leave reviews but I was impressed with the level of support and the ease of use.
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