SurveyFox: Email & SMS Surveys for Shopify

SurveyFox: Email & SMS Surveys

Effortlessly gather product insights and feedback with ease.

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#8,408

Shopify

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Reviews Summary

SurveyFox is highly praised by users for its ability to provide valuable insights through checkout surveys, SMS and email feedback, and AI analytics. Users appreciate how the app links responses directly to customer orders on Shopify, helping them understand customer pain points and make real improvements. The post-purchase SMS feedback feature has been particularly useful in catching delivery issues and improving customer satisfaction. Additionally, users find SurveyFox easy to integrate with Shopify and commend the responsive and helpful customer support provided by the team.

Highlights

Valuable insights through checkout surveys, SMS, and email feedback
Direct link between responses and customer orders on Shopify
Ease of integration with Shopify
Responsive and helpful customer support
Improving customer satisfaction and making real improvements

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