SurveyFox Post Purchase Survey for Shopify

SurveyFox Post Purchase Survey

Effortlessly gather product insights and feedback with ease.

Rating

5.0

feedback

9

Reviews

chart

#3,036

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    22%
  • Less than a day
    0%
  • Less than a month
    78%
  • Less than a year
    0%
  • More than a year
    0%

Reviews Summary

The reviews for Surveyfox are overwhelmingly positive, with users praising its usefulness in collecting customer feedback and providing valuable insights. Customers appreciate the intuitive setup, customization options, and user-friendly interface. The support team, particularly Bhanu, is highlighted for being responsive, helpful, and quick to address any queries. The app offers a wide range of features at a reasonable price, making it a must-have for any website looking to understand their users better and make data-driven decisions.

Highlights

Positive feedback on app usefulness and features
Praise for intuitive setup and customization
Highly responsive and helpful support team
Value for money with a wide range of features
Applicable across multiple Shopify stores

Rating Breakdown

  • 5
    100% (9 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 6, 2024

Useful app for collecting customer feedback. Set up and customization is intuitive, with good instruction/ documentation, user-friendly application to your site / emails with analytics. The support is responsive and helpful. Lots of features at the $25/mo tier.

Using app

22 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 6, 2024

My first time I reached out to Surveyfox they didn't get back, but on my second time Bhanu responded immediately and was super fast and helpful and I got all my questions answered.

Using app

11 minutes

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 4, 2024

This is a must have app for any website, helps you to REALY understand your users, get to know them with Q's you ask. App works flawlessly, with the great support I got from Bhanu, I expect great results.

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 4, 2024

this is a great app for collecting surveys. it's really flexible with loads of options. love the post purchase thank you page survey which is providing good insight into where a customer heard about our product. Support have been really helpful, fast at responding and willing to help

Using app

1 day

Total reviews

10

Average rating

5.0

5 / 5 Share

Oct. 4, 2024

Surveyfox has been a fantastic tool for us across all five of our Shopify stores. The insights we've gained are invaluable, helping us make data-driven decisions that genuinely resonate with our customers. Plus, the support from the founder is lightning-fast—it's rare to find that level of dedication. I highly recommend Surveyfox if you're serious about understanding your audience.

Using app

1 day

Total reviews

5

Average rating

5.0

All reviews

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