SurveyFox Customer Surveys App
Effortlessly collect product reviews with surveys for Free
Rating
5.0
feedback
20
chart
#3,787
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
-
Less than a day
5%
-
Less than a month
65%
-
Less than a year
0%
-
More than a year
0%
Reviews Summary
Surveyfox is highly praised by users for its ease of setup, customization options, and intuitive interface. Customers appreciate the responsiveness and helpfulness of the support team, particularly mentioning Bhanu's quick and effective assistance. The app offers a wide range of features, including post-purchase surveys and feedback collection, leading to high customer engagement rates. Users highlight the value of the insights gained from the surveys in making data-driven decisions and improving customer experience. Overall, Surveyfox is described as a must-have tool for understanding customers and enhancing e-commerce businesses.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 6, 2024
Useful app for collecting customer feedback. Set up and customization is intuitive, with good instruction/ documentation, user-friendly application to your site / emails with analytics. The support is responsive and helpful. Lots of features at the $25/mo tier.
Oct. 6, 2024
My first time I reached out to Surveyfox they didn't get back, but on my second time Bhanu responded immediately and was super fast and helpful and I got all my questions answered.
Oct. 6, 2024
Fantastic app! We are getting very high customer engagements after checkout - 1 in 5 customers fill out the survey. Works with Checkout Extensions, flexible, support is very quick to sort out issues. Couldn't be happier with the results.
Oct. 6, 2024
Bhanu reached out personally more than once as I was trying to send out a complicated new product review survey. He was extremely helpful, and the more I use the app, the more ease I feel in being able to create valuable tools to help me serve my customers. Highly recommend!
Oct. 5, 2024
This was one of the easiest apps to get set up. I had two questions, and support answered them within hours. Actually, the first one was answered in under an hour. It is also feature-rich and has everything you need. I was able to create a survey in less than an hour after I installed the app. I rarely leave reviews but I was impressed with the level of support and the ease of use.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more