Fuzzy Surveys
Add polls & surveys to your stores post purchase page
Rating
4.6
feedback
13
chart
#4,026
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
8%
-
Less than a day
0%
-
Less than a month
31%
-
Less than a year
46%
-
More than a year
8%
Reviews Summary
The Fuzzy Surveys app has received mostly positive reviews from users. Customers appreciate the ease of configuration and the insightful information it provides for improving customer experience. The app is praised for its simplicity, easy installation, and the ability to ask one question at a time, ensuring clear and focused feedback. Users also like the templates provided for setting up surveys quickly. However, some users have raised concerns about the lack of analytics features, such as not being able to view survey results in a summarized format or track percentages of responses. Additionally, there are complaints about limited support responsiveness and the restriction of only asking one question at checkout.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Aug. 15, 2024
June 28, 2023
I need to be able to see the survey, so I can make sure its correct. It seems that's impossible. Otherwise, the app seems to be good.
May 26, 2023
Es fácil la configuración, espero al público le sirva para que hagamos sus pedidos como ellos deseen.
Feb. 21, 2023
The survey is excellent for collecting customer data however, it is lacking on the analytics side. It just lists each customer and their response. I would prefer the number who said this or the percentage who replied with that. I can't go through page after page of customer responses to tally. An update on this feature would be appreciated.
Feb. 3, 2023
love it! works great and gets us such insightful information so we can delivery more to our customers. 100% completion rate by our customers so far!
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