Swap Photo Editor
The reviews for this Shopify app are quite mixed. While some users are extremely satisfied with the app's functionality and customer service, others have faced significant issues with its performance and lack of support. Positive themes include efficient customer service, time-saving features, ease of use, and helpful tools like background removal and image editing. On the other hand, negative themes revolve around technical issues, slow performance, inconsistent results, and poor customer support. Some users have experienced problems such as deleted images, slow background removal, and difficulties in using certain functions. Overall, the app seems to have both strengths and weaknesses, catering to different user experiences and needs.
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I am very disappointed with this app. It is not working properly and fails to perform the basic functions advertised. To make matters worse, the customer support is pathetic—or rather, completely non-existent. I have reached out for help with the technical issues and received zero response. Save yourself the headache and look for a more reliable alternative.
Hi, your email reached us 9 hours ago outside our working hours, and we have no record of any chat messages from your account. We're online now and happy to help.
More than happy with this app and especially with its super good customer service by Jason. Within only two days they developed a new function, which I asked for and updated the app. It increasingly makes my workflow for product upload more efficient!! Also fair pricing, considering the time it saves.
We're always happy to help! Thank you, and please enjoy! 😊
Does what it says on the tin. Have been using it for a while and am happy thus far. Easy to use and understand
I use this to remove watermark mostly. 3000 products. When the logo is too close to the product (not touching) the app wouldn't recognize correctly and i have to manually correct. Dunno if its faster than doing it one by one. App is laggy at times, swap editor sometimes crashes and I lose track of which page I was in ( I have 3000 products). And it kept fking asking me to leave a review so here you go
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