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Swap Photo Editor

Name: Swap Photo Editor
Brand: Engage Apps
Rating: 3.5 (45 reviews)

Fast and easy photo editor with some unique AI features

Images and media Image editor

Developer

Engage Apps

View on App Store

Swap Photo Editor

Rating

3.5

Feedback

Reviews

Chart

#1,836

Shopify

Reviews over time

New reviews per month across the app's lifetime.

App ranking

Overall position in the Shopify App Store.

Reviews summary

The reviews for this Shopify app are quite mixed. While some users highly recommend it for its helpful features, efficient customer service, and time-saving abilities, others express frustration with technical issues, slow performance, and lack of responsiveness from customer support. Positive themes include automatic image resizing, efficient product upload workflow, fair pricing, and ease of use. On the other hand, negative themes include app glitches, slow background removal, inconsistent performance, and dissatisfaction with the AI background removal feature. Some users also mention concerns about the pricing structure and the app deleting images. Overall, the app seems to have a range of functionalities that cater to different user needs, but improvements in performance and customer support could enhance the user experience.

Rating breakdown

5 58% (26) 4 18% (8) 3 4% (2) 2 2% (1) 1 18% (8)

Reviews with text

100% (45)

Review RSS feed

Time spent using app

How long merchants keep the app installed.

Less than an hour 11%

Less than a day 16%

Less than a month 29%

Less than a year 36%

More than a year 9%

All reviews

1 / 5 Share

April 21, 2026

I am very disappointed with this app. It is not working properly and fails to perform the basic functions advertised. To make matters worse, the customer support is pathetic—or rather, completely non-existent. I have reached out for help with the technical issues and received zero response. Save yourself the headache and look for a more reliable alternative.

Store Using app Total reviews Average rating

Craftyle 5 days 7 3.3

Developer Reply

Hi, your email reached us 9 hours ago outside our working hours, and we have no record of any chat messages from your account. We're online now and happy to help.

1 / 5 Share

Nov. 26, 2024

I installed it nothing works

Store Using app Total reviews Average rating

Hawaiian South Shore 4 minutes 8 3.5

5 / 5 Share

July 23, 2024

Highly recommended app! helped me automatically resize over 11000 images!!

Store Using app Total reviews Average rating

Power Fit and Sports About 1 month 1 5.0

5 / 5 Share

Jan. 24, 2023

More than happy with this app and especially with its super good customer service by Jason. Within only two days they developed a new function, which I asked for and updated the app. It increasingly makes my workflow for product upload more efficient!! Also fair pricing, considering the time it saves.

Store Using app Total reviews Average rating

lastdecades About 2 months 3 5.0

Developer Reply

We're always happy to help! Thank you, and please enjoy! 😊

4 / 5 Share

Nov. 28, 2022

Does what it says on the tin. Have been using it for a while and am happy thus far. Easy to use and understand

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