Swap Photo Editor
The reviews are mixed, but lean positive overall. Many merchants say the app is easy to use, saves time, and helps with bulk image editing tasks like background removal, watermark removal, resizing, compression, renaming, and fixing product photos. Several users praise the app as a workflow booster and highlight that it integrates well with Shopify, with some saying it makes product images look more professional and that the support team, especially Jason, is responsive and helpful. A number of reviewers also appreciate the pricing model or the value they get from the time saved. The negative reviews focus on reliability and support. Common complaints include buggy behavior, slow performance, crashes, inconsistent results with background/watermark removal, and occasional image deletion or incorrect edits that force merchants to redo work. Some users report poor or nonexistent customer support, difficulty getting refunds, and frustration with pricing or credit-based charges, especially when AI edits fail. A few also mention annoying pop-ups asking for reviews and limitations in the editor, such as trouble selecting multiple photos or using the swap editor efficiently.
i really like this app ( i use it for bulk watermark removing )
I am very disappointed with this app. It is not working properly and fails to perform the basic functions advertised. To make matters worse, the customer support is pathetic—or rather, completely non-existent. I have reached out for help with the technical issues and received zero response. Save yourself the headache and look for a more reliable alternative.
Hi, your email reached us 9 hours ago outside our working hours, and we have no record of any chat messages from your account. We're online now and happy to help.
More than happy with this app and especially with its super good customer service by Jason. Within only two days they developed a new function, which I asked for and updated the app. It increasingly makes my workflow for product upload more efficient!! Also fair pricing, considering the time it saves.
We're always happy to help! Thank you, and please enjoy! 😊
Does what it says on the tin. Have been using it for a while and am happy thus far. Easy to use and understand
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