Swap Photo Editor
The reviews for this Shopify app are quite mixed. While some users highly recommend it for its helpful features, efficient customer service, and time-saving abilities, others express frustration with technical issues, slow performance, and lack of responsiveness from customer support. Positive themes include automatic image resizing, efficient product upload workflow, fair pricing, and ease of use. On the other hand, negative themes include app glitches, slow background removal, inconsistent performance, and dissatisfaction with the AI background removal feature. Some users also mention concerns about the pricing structure and the app deleting images. Overall, the app seems to have a range of functionalities that cater to different user needs, but improvements in performance and customer support could enhance the user experience.
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I am very disappointed with this app. It is not working properly and fails to perform the basic functions advertised. To make matters worse, the customer support is pathetic—or rather, completely non-existent. I have reached out for help with the technical issues and received zero response. Save yourself the headache and look for a more reliable alternative.
Hi, your email reached us 9 hours ago outside our working hours, and we have no record of any chat messages from your account. We're online now and happy to help.
More than happy with this app and especially with its super good customer service by Jason. Within only two days they developed a new function, which I asked for and updated the app. It increasingly makes my workflow for product upload more efficient!! Also fair pricing, considering the time it saves.
We're always happy to help! Thank you, and please enjoy! 😊
Does what it says on the tin. Have been using it for a while and am happy thus far. Easy to use and understand
I use this to remove watermark mostly. 3000 products. When the logo is too close to the product (not touching) the app wouldn't recognize correctly and i have to manually correct. Dunno if its faster than doing it one by one. App is laggy at times, swap editor sometimes crashes and I lose track of which page I was in ( I have 3000 products). And it kept fking asking me to leave a review so here you go
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