SweepPea: Buy‑to‑Enter Sweeps
Sweepstakes Creation and Management
Rating
4.0
feedback
2
chart
#10,314
Reviews Over Time
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Reviews Summary
The reviews for the Shopify App are mixed, with one user expressing frustration over the lack of functionality to show customers their total entries in a sweepstakes through the storefront. The user also mentioned poor customer support with selective and copy-paste responses. On the other hand, another user gave a 5-star rating, praising the app for making running a sweepstakes easy and increasing sales with the entry per dollar spent feature. The built-in rules were highlighted as a time-saving aspect, making the app worth it for the user.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 10, 2025
Paid $99 for their plan. There's no way for me to show customers how many entries they have total into a sweepstakes through the storefront. When I emailed them for support on how to show entries to customers and how to display totals, they ignored most of my questions and selectively answered with copy and paste responses.
We’re truly sorry to hear that your experience wasn’t as smooth as you’d hoped. We provided a full $99 refund as request. Our goal is always to provide clear guidance and support, and we regret any frustration you faced. We did our best to offer step-by-step instructions, including screenshots, on setting up the product extension to display entries per product. Unfortunately, showing total entries at checkout requires a Shopify+ Plan, which is a limitation on Shopify’s end. That said, we never want anyone to feel unheard, and we apologize if our responses didn’t fully address all your concerns. We also want to assure you that we respond to support requests as quickly as possible—typically within a day. If you'd like to give us another shot, we’d love to help you create a successful sweepstakes, track entries per dollar spent, and seamlessly manage your promotion.
Jan. 30, 2025
Sweeppea made running a sweepstakes super easy! Setting it up was quick, and our sales went up with the “entry for entry per dollar spent” feature. The built-in rules saved us a ton of time. Totally worth it.
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