SweepPea: Buy‑to‑Enter Sweeps for Shopify

SweepPea: Buy‑to‑Enter Sweeps

Award sweepstakes entries for every dollar purchased!

Rating

4.4

feedback

3

Reviews

chart

#5,665

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    100%
  • Less than a year
    0%
  • More than a year
    0%

Reviews Summary

The reviews for the Shopify App are mixed, with positive and negative aspects highlighted by customers. One customer had an incredible experience with the support center, specifically mentioning Marcos for his exceptional help in resolving login issues and providing assistance with rules setup. This personalized and helpful support was greatly appreciated. On the other hand, a customer who paid for the app's plan was disappointed as they couldn't display total entries for customers in the storefront and felt that their support queries were not adequately addressed, leading to frustration. However, another customer found the app easy to use for running sweepstakes, with features like 'entry per dollar spent' boosting sales and saving time with built-in rules.

Highlights

Exceptional customer support experience with personalized assistance
Disappointment with lack of functionality and support response
Ease of use for running sweepstakes and boosting sales

Rating Breakdown

  • 5
    67% (2 ratings)
  • 4
    0% (0 ratings)
  • 3
    33% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (3)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Aug. 12, 2025

I had the most incredible experience from Marcos at the support center. I was having a real challenge logging into my Ap and i ended up on the phone with Marcos and he had me open an incognito window and fixed the issue. But that wasn't all, he helped me look a the rules i created and spent a fair amount of time reading and talking about the rules. In todays rush to move people to the 800 number and stay away from customers it's refreshing to find someone that took the time out of their day and helped me. Thanks Marcos

Using app

21 days

Total reviews

1

Average rating

5.0

3 / 5 Share

March 10, 2025

Paid $99 for their plan. There's no way for me to show customers how many entries they have total into a sweepstakes through the storefront. When I emailed them for support on how to show entries to customers and how to display totals, they ignored most of my questions and selectively answered with copy and paste responses.

Using app

20 days

Total reviews

2

Average rating

4.0

Developer Reply

We’re truly sorry to hear that your experience wasn’t as smooth as you’d hoped. We provided a full $99 refund as request. Our goal is always to provide clear guidance and support, and we regret any frustration you faced. We did our best to offer step-by-step instructions, including screenshots, on setting up the product extension to display entries per product. Unfortunately, showing total entries at checkout requires a Shopify+ Plan, which is a limitation on Shopify’s end. That said, we never want anyone to feel unheard, and we apologize if our responses didn’t fully address all your concerns. We also want to assure you that we respond to support requests as quickly as possible—typically within a day. If you'd like to give us another shot, we’d love to help you create a successful sweepstakes, track entries per dollar spent, and seamlessly manage your promotion.

5 / 5 Share

Jan. 30, 2025

Sweeppea made running a sweepstakes super easy! Setting it up was quick, and our sales went up with the “entry for entry per dollar spent” feature. The built-in rules saved us a ton of time. Totally worth it.

Using app

7 days

Total reviews

6

Average rating

5.0

All reviews

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