All reviews

Rating Breakdown

  • 5
    100% (20 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 3, 2025

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

March 29, 2025

Having Sweet is like having an extra employee who gives me instant access to the analytics and performance data we really need but for a much lower cost. We especially like the live Direct Marketing results so we can analyse catalogue performance without having to wait 6 weeks for a matchback.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2025

Brilliant addition to our dashboard for modelling our growth and making sure our forecast is on track. Katy and Oliver were brilliant help in setting up our dashbaord and helped guide our growth.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 20, 2025

great analytics platform with micro and macro levels of information available to find quickly and easily, plus extremely detailed customer segmentation that you can then apply to reports. very useful

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 17, 2025

The dashboard is so easy to use and the team are amazing to work with. They really know their stuff and help you get under the skin of what's working and what isn't, deeper understanding of your cohorts and also provide invaluable guidance around growth strategy.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 15, 2025

Sweet is my best kept secret. Amazing people to work with. Oliver, Katy and Jo are all fantastic and can't do more for you. The growth model has changed the way we do business.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2025

The regular support from the excellent team at Sweet Analytics is very helpful for our business (Rock & Ruddle Hairbrushes) in a myriad of ways: learning about and understanding key metrics to measure the effectiveness of our marketing, advice on creation of our marketing strategy, implementation of our advertising and communication strategy including assisting with creative work. The Sweet team also connect us with many valuable sources of information that relate to our business including social media expertise and ways to optimise our advertising reach.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2025

We've found Sweet Analytics to be extremely valuable in enhancing our marketing performance. Their support is outstanding and highly recommend!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 11, 2025

The support of Sweet Analytics has been invaluable with tracking the growth of our family run and global reaching brand. The Sweet dashboard has been integral for monitoring our data and forecasting future resources across our multiple Shopify stores. We have experienced an incredibly supportive team since day one and highly recommend the service to any brands looking to maximize their potential with their data.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2025

Very happy to recommend Sweet's services which have supported us for 5 years as we have grown our e-commerce business. I am new to the app but hopefully it will match their service to date.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 10, 2025

Sweet Analytics is an integral part of our tech stack. For a complex merchant, where Shopify's reporting falls short (we don't use it at all), Sweet Analytics provides us with insights, and data we can trust. We've worked with Sweet since day one, famously "client No. 2". The whole team are experts in their field, really know their stuff and a pleasure to work with. I would highly recommend Sweet to anyone who needs to make sense of the numbers and needs a trusted partner to do the heavy lifting.

Using app

Over 2 years

Total reviews

10

Average rating

5.0

5 / 5 Share

March 10, 2025

Sweet Analytics has been incredibly useful for us, greatly improving our marketing performance over the last twelve months. And the support is excellent too. Very much recommended.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 10, 2025

The Sweet system is truly excellent, and we rely on it religiously. It provides a wealth of data, but you can start with what you need and gradually explore more as your confidence grows. However, what truly sets Sweet apart is the people. When we faced significant challenges last year, their support was invaluable. Oliver, Katy, and the team checked in regularly, offering guidance and reassurance every step of the way. Their dedication made a real difference, and we can't recommend them highly enough.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 7, 2025

For an SME with a relatively small team Sweet saves us so much time and really enables you to drill down to what really matters in an easy to view visual forms. You open the dashboards and it is there. Primarily the unit economics of if you are making money on a day by day live basis. An accurate first time CAC cost without having to run a load of different reports across Shopify, Meta, Google, Affilite and any other channel you use - and ultimately does it fit into your growth aspirations for the year which you set in a growth model which auto segments customers and shows predicted behaviour. I will also give a shout out to Katy and the wider team as training & help is top notch. You have a specific query, a function you don't understand and they give a responsive, personal service.

Store

mahabis

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 6, 2025

Sweet's app provides outstanding data for us on customer cohorts that we can use for analysis and action.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 6, 2025

An incredibly insightful and intuitive platform. The real-time data has been invaluable, especially for sharing key metrics during our fundraising process. Beyond the software itself, the support team is exceptional—always willing to answer questions and help me, a layman, navigate the complexities of D2C with ease. Highly recommend!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2025

I use this just about every day to check on performance and progress. The additional sessions with the Sweet team getting under the skin of our business and where we're tracking on e.g. AOV and CLV has been invaluable and had led us to making different strategic choices as a business. Two small issues 1) occasionally glitches/pauses so the data doesn't come thru (but this is usually quickly resolved) and 2) I'm sure there is way greater functionality than I know how to use/have time for - but the longer I use it, the more proficient I get. Overall highly recommended.

Using app

Almost 2 years

Total reviews

4

Average rating

3.8

5 / 5 Share

July 31, 2024

Sweet Analytics is uniquely a Growth Data Platform that plays a crucial role in harnessing real-time data to scale businesses sustainably and profitably. It underpins major business decisions to build operational leverage, reduce risk, enhance customer experiences, and improve marketing performance.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 10, 2022

Such a powerful tool for getting into the detail of your customer data. Amazing customer support and an invaluable app to help boost sales.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2022

We use this app for comprehensive data analyses and it has completely changed the way we do our marketing. It has enabled us to adopt a truly data-driven approach to digital marketing with in-depth insights into real customer data. Highly recommended for all e-commerce stores looking to grow.

Using app

9 months

Total reviews

1

Average rating

5.0