SH: WhatsApp Chat & Marketing for Shopify

SH: WhatsApp Chat & Marketing

Support Chat, Cart Recovery, COD and Marketing on WhatsApp

Rating

4.4

feedback

62

Reviews

chart

#788

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    15%
  • Less than a day
    15%
  • Less than a month
    26%
  • Less than a year
    23%
  • More than a year
    6%

Reviews Summary

The Shopify App has received mostly positive reviews from users, with many praising the exceptional customer support provided by the team. Users highlighted the quick responses and helpful assistance they received, especially mentioning team members like Kets, Flavio, Mehdi, Victor, Mario, and Yanis. The app was commended for its value, ease of customization, and effectiveness in recovering abandoned carts. However, there were a few negative reviews regarding unexpected charges and issues with subscription plans. Some users expressed dissatisfaction with being charged without permission or experiencing difficulties with the app's functionality.

Highlights

Exceptional Customer Support
Value and Effectiveness
Ease of Customization
Unexpected Charges
Subscription Plan Issues

Rating Breakdown

  • 5
    79% (49 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (3 ratings)

Reviews with Text

  • 96% (50)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 24, 2025

the support is insane, really love the app its performing very well!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

Never seen such a supportive team before! They help with even the tiniest things and are always quick to respond. Thanks a lot, guys!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2025

5 starts is not even enough for these guys, they help with everything and the performance is insane!

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2025

Using app

2 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Sept. 10, 2025

For the Indian people, This app is worst because they charge 11 indian rupees cost for a single message.... that's ridiculous....

Using app

8 minutes

Total reviews

6

Average rating

4.3

Developer Reply

Hello, we believe you have got incorrect price for our app. For India we are charging only around 4 Indian Rupees. Along with this our PRO plan is also one of the cheapest in this category for 5 USD, in our pro plan we also offer bulk message discounted price. So kindly get in touch with us and we will be happy to assist you with your budget and marketing needs.

All reviews

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