SH: WhatsApp Chat & Marketing for Shopify

SH: WhatsApp Chat & Marketing

Support Chat, Cart Recovery, COD and Marketing on WhatsApp

Rating

4.2

feedback

58

Reviews

chart

#876

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    17%
  • Less than a day
    19%
  • Less than a month
    28%
  • Less than a year
    24%
  • More than a year
    7%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the exceptional customer support provided by the team. Many reviewers highlighted the quick responses, helpful assistance, and efficient problem-solving skills of the support staff. Users also appreciated the app's performance and functionality, mentioning its ease of use and effectiveness in recovering abandoned carts. Additionally, the free version of the app was commended for the value it offers. However, there were a few negative reviews mentioning issues with unexpected charges and unauthorized plan upgrades, which caused frustration among some users. Despite these concerns, the majority of reviews emphasized the app's benefits and the outstanding support received.

Highlights

Exceptional customer support and quick responses
App performance and functionality
Value of the free version
Issues with unexpected charges and unauthorized plan upgrades
Efficient problem-solving and helpful assistance

Rating Breakdown

  • 5
    90% (52 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (3 ratings)

Reviews with Text

  • 96% (53)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 24, 2025

the support is insane, really love the app its performing very well!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

Never seen such a supportive team before! They help with even the tiniest things and are always quick to respond. Thanks a lot, guys!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2025

5 starts is not even enough for these guys, they help with everything and the performance is insane!

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2025

Using app

2 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Sept. 10, 2025

For the Indian people, This app is worst because they charge 11 indian rupees cost for a single message.... that's ridiculous....

Using app

8 minutes

Total reviews

6

Average rating

4.3

Developer Reply

Hello, we believe you have got incorrect price for our app. For India we are charging only around 4 Indian Rupees. Along with this our PRO plan is also one of the cheapest in this category for 5 USD, in our pro plan we also offer bulk message discounted price. So kindly get in touch with us and we will be happy to assist you with your budget and marketing needs.

All reviews

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