SH: WhatsApp Chat & Marketing for Shopify

SH: WhatsApp Chat & Marketing

Support Chat, Cart Recovery, COD and Marketing on WhatsApp

Rating

4.2

feedback

56

Reviews

chart

#704

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    18%
  • Less than a day
    21%
  • Less than a month
    29%
  • Less than a year
    25%
  • More than a year
    7%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the exceptional customer support provided by the team. Many reviewers highlighted the quick responses and helpful assistance they received, with specific mentions of team members like Kets, Flavio, Mehdi, Victor, Mario, and Ryan. Users appreciated the app's performance in recovering abandoned carts and its ease of use. The free version of the app was also mentioned positively for the value it offers. However, there were a few negative reviews regarding unexpected charges and perceived lack of transparency in billing, which caused frustration among some users. Despite these issues, the majority of reviews emphasized the app's effectiveness in increasing conversions and the high level of customer service.

Highlights

Exceptional customer support and quick responses
App's performance in recovering abandoned carts
Value of the free version
Unexpected charges and lack of transparency in billing
Effectiveness in increasing conversions

Rating Breakdown

  • 5
    95% (53 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (3 ratings)

Reviews with Text

  • 96% (54)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 24, 2025

the support is insane, really love the app its performing very well!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

Never seen such a supportive team before! They help with even the tiniest things and are always quick to respond. Thanks a lot, guys!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2025

5 starts is not even enough for these guys, they help with everything and the performance is insane!

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2025

Using app

2 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Sept. 10, 2025

For the Indian people, This app is worst because they charge 11 indian rupees cost for a single message.... that's ridiculous....

Using app

8 minutes

Total reviews

6

Average rating

4.3

Developer Reply

Hello, we believe you have got incorrect price for our app. For India we are charging only around 4 Indian Rupees. Along with this our PRO plan is also one of the cheapest in this category for 5 USD, in our pro plan we also offer bulk message discounted price. So kindly get in touch with us and we will be happy to assist you with your budget and marketing needs.

All reviews

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