GST Invoice Inventory ‑ Swipe
The reviews are overwhelmingly positive, with many users praising Swipe for its ease of use, clean interface, and strong Shopify integration. Merchants repeatedly mention that it saves time by instantly syncing orders, automating invoicing, streamlining inventory management, and simplifying accounting and GST-related tasks. Several reviewers also highlight the mobile app, barcode billing, and overall convenience for managing day-to-day operations, especially for small businesses and single-person brands. Customer support is another major strength, with multiple users describing the team as responsive, patient, helpful, and quick to resolve issues. The main negative feedback centers on support and feature reliability in a few cases. One reviewer reported a long-standing GST rate issue that was not resolved for months and described support as unhelpful and unresponsive. Another felt misled by a subscription limitation that was not clearly disclosed upfront, saying a key Shopify invoice feature was removed after purchase. Overall, the app is seen as highly useful and efficient, but a small number of users experienced serious frustration when support or plan restrictions did not meet expectations.
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swipe has been a life saver for me. i have a lot of walk in customers to my store and with the order being fetched into swipe immediately it helps us save a lot of time. earlier with zoho it used to take 15 minuted for the order to get synced and so customer had to wait until the order syncs to zoho for their invocie. with swipe that issue is completely gone, also with 2 way inventory sync my inventory has been streamlined !! i am really enjoying their mobile app too.. its very responsive and user friendly.
Swipe is the worst app. They haven’t been able to resolve my issue for the last 2–3 months. I’m facing a GST rate issue, and they still haven’t fixed it. They only keep giving excuses, and their support team is completely unhelpful and unresponsive.
We understand your frustration. We have investigated this issue thoroughly, and the root cause has been identified and confirmed by Shopify's development team — the incorrect GST data is being introduced by your third-party checkout provider, not Swipe. We have shared the full technical evidence with you directly. Please reach out to us at [email protected] for any further assistance.
Swipe is incredibly well integrated with Shopify. It instantly fetches order details and updates the dashboard automatically, which saves a lot of manual work. One of the best features is how seamlessly it pushes GST returns directly to the portal. The platform is also very easy to understand and manage, especially when it comes to tracking expenses, categorizing transactions, and keeping finances organized. As a single-person brand, Swipe has genuinely helped me stay on top of my accounting and maintain better control over my business finances.
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