Valor Grip review for Mobile App Builder ‑ Swipecart

Aug. 16, 2023

As a Client i didnt like the way how their support works. 1st i contacted them , the support replied in sometime and i had to wait hours for each reply from them on our support conversation, i told them this is unprofessional , if they cant provide proper support better don't provide any from the start. i reached them out to fix my Swatch into images instead of buttons & to add extra Click Extra button which is already added in the website i just wanted this synced in the application , and they told me give us access and tomorrow we will do it. i gave access waited for next day , the support contacted me that they did the R&D and the botton that i requested to implement needs the Enterprise plan or advanced. its a simple button that needs to be synced in the app and instead of retaining me as a startup client they turned me down. thats not the issue, i could find many other competing app that would love to retain clients. i contacted the support telling them i will not proceed with the enerprise or advanced i will go for started , just fix the Swatch image for me at least. the support went hours seeing my messages and not answering a word. Extreme UNPROFESIONALISM. there are many apps way better with many positive reviews