The Trim Hoarder review for Syncerize ‑ inventory sync
July 31, 2025
We installed this app 7 days ago and opted for a paid plan. We synced 1,892 products, and while most product metafields were captured, only 50 products could be synced at a time — a significant bottleneck. Initially, our Meta field data of some field was stored in category metafields, but the app didn’t sync them. Upon contacting support, we were informed that category metafields aren't supported — only product metafields are. In response, we migrated over 7,000 products' data from category metafields to product metafields on our parent store and requested another sync. At this point, we were told that the app only supports product metafields with single values and doesn’t support metaobjects, which was never made clear earlier. As a result, we wasted nearly a week trying to make this work. Extremely disappointed with the misleading information and lack of proper metafield support documentation.
Thank you for your feedback. We appreciate you taking the time to share your experience with Syncerize. Syncerize is designed exclusively for product synchronization, which is why it does not support category metafields. Our documentation clearly outlines the supported metafield types, including single-value metafields, and it even lists down all the supported metafield types. https://syncerize.tawk.help/article/can-i-sync-shopify-metafields We're truly sorry for the time you and your team spent trying to make the app work. We aim to be as transparent as possible with our app's capabilities, and we regret that our documentation was not seen before you started the migration. Our goal is to be transparent about what our app can and cannot do. We are always working to improve our application and documentation and appreciate your input. Our support team is available to answer any questions you may have.
Inventory Sync-Real-Time & Order Sync App for Shopify Stores
Deleted on Shopify: Aug. 26, 2025, 5:28 a.m.