Syncio Inventory Sync
Keep products and stock synced across multiple stores
Rating
4.6
feedback
159
chart
#6
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
3%
-
Less than a month
16%
-
Less than a year
54%
-
More than a year
25%
Reviews Summary
Syncio has received a mix of positive and negative reviews from users. On the positive side, many users appreciate the app's ability to sync products across multiple Shopify stores efficiently. The support team is highly praised for being responsive, helpful, and going above and beyond to assist users with their queries. Users also find the setup process to be smooth and the app to be user-friendly. However, on the negative side, some users have experienced issues with synchronization, including the creation of duplicate products and incorrect inventory updates. There are complaints about slow support responses and billing discrepancies. Despite these challenges, Syncio is recommended for its seamless product syncing capabilities and strong customer service.
Highlights
Review RSS Feed
All reviews
May 22, 2026
Product is amazing, but SERVICE is even BETTER. Implementing Syncio has been a very thought out addition to our stores and has been an amazing experience onboarding. We operate two brick-and-mortar stores, which sell the same products, but unfortunately are two separate shopify stores. With Syncio, we have been able to sync all our products over from our first location to our second location, helping streamline product data inputs, saving us time and money on labor. We have over 4500 products, which so far has not been an issue with the app. Jimmy has helped us with multiple onboarding video calls with white glove service in implementing the app. 10/10 would recommend for anyone that is looking to sync product data.
May 5, 2026
Love using the system, only ever had a few hiccups and anytime I did, their team was more than happy to help get things taken care of me. The system has been a huge help.
April 16, 2026
Syncio has been a great solution for keeping our wholesale and retail stores in sync, and the setup process was much smoother than expected. Isaac was incredibly helpful on our call he walked through everything clearly and made sure we were fully confident in the setup.
April 8, 2026
“Really solid app for syncing products across multiple Shopify stores and dropshipping. It saves a lot of manual work and makes managing products between stores much easier. The support team has also been excellent — super helpful, quick to respond, and they’ve gone above and beyond for us more than once.”
April 6, 2026
I unfortunately cannot recommend this app at all. The synchronization did not work, and even worse, the app created around 300 duplicate products during the process. These duplicates were faulty and incomplete, which made the situation even worse. As a result, I had to manually delete all of those duplicates and carefully check every single product to make sure I would not accidentally remove the wrong ones. That is an unacceptable amount of work and simply not okay. After finally cleaning up this mess myself, I wanted to resync everything. But apparently that is not really possible in bulk, because you first have to unsync everything first. However, I do not want to risk that, because I am afraid the app will once again create hundreds of duplicate products and leave me with another faulty synchronization. For that reason, I already contacted support. But even though this issue is urgent, I have now been waiting for almost two days without any response at all. That is extremely disappointing and absolutely unacceptable to me. I am demanding a prompt response and the immediate help I need with this issue. The way this is being handled right now is completely inadequate!!! Contact me under the following e-mail address: [email protected]
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