Rating

5.0

feedback

812

Reviews

chart

#14

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    16%
  • Less than a day
    15%
  • Less than a month
    20%
  • Less than a year
    42%
  • More than a year
    7%

Reviews Summary

The reviews for the Synctrack PayPal Tracking Sync app are overwhelmingly positive, with users praising the excellent customer service and support provided by the team. Many users highlighted the ease of use of the app and its effectiveness in syncing PayPal accounts with Shopify stores. The customer support team, including individuals like Tracy, Vincent, Anna, and Hana, received high praise for their helpfulness, professionalism, and guidance in resolving issues and optimizing store performance. Users also appreciated the proactive approach of the support team in suggesting improvements and providing valuable advice to enhance the overall customer experience.

Highlights

Excellent customer service and support
Ease of use and effectiveness in syncing PayPal accounts
Professionalism and helpfulness of support team
Proactive guidance and suggestions for store optimization
Positive user experience and satisfaction

Rating Breakdown

  • 5
    99% (804 ratings)
  • 4
    1% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 19, 2024

The App is user friendly. My support team broke everything down for me. I received more than enough information to help me on my journey. I am highly thankful for the Apps as they make everything easier for me.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

Great app and very helpful and responsive support team

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

The app works amazing and the support is super helpful and responsive. Would recommend!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2024

Incredibly useful, and fantastic customer support. Lots to look forward to, a necessary service!

Store

My Store

Using app

14 minutes

Developer Reply

Thank you for your fantastic feedback! 😊 We're thrilled to hear you find the Synctrack PayPal Tracking Sync app incredibly useful and that our customer support impressed you. 🌟 Your kind words inspire us to keep delivering the best! 🚀 Let us know if there's anything else we can assist you with. 🙌

5 / 5 Share

Dec. 13, 2024

The app works perfectly, and the support (Joy) helps you with everything. Highly recommended!

Store

Beauvia

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your wonderful 5-star review! 🌟 We're delighted to hear that our app works perfectly for you and that Joy provided exceptional support 🙌. Your high recommendation means the world to us! If you need any further assistance, feel free to reach out. Thanks again for your support! 😊

All reviews

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