Rating

5.0

feedback

866

Reviews

chart

#11

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    30%
  • Less than a day
    26%
  • Less than a month
    21%
  • Less than a year
    18%
  • More than a year
    3%

Reviews Summary

The reviews for the Synctrack: PayPal Tracking Sync app are overwhelmingly positive, highlighting the exceptional customer support provided by the team. Customers appreciate the ease of setup, the helpful guidance received, and the quick responses from the support staff. Many users mentioned specific support team members like Tracy, Ben, and Joy who went above and beyond to assist them with setting up the app and resolving any issues. The app is praised for its user-friendly interface, reliable performance, and the seamless synchronization it offers between Shopify and PayPal. Overall, users highly recommend the app for its effectiveness in managing tracking numbers and ensuring smooth operations with PayPal.

Highlights

Exceptional customer support and guidance provided by the team members like Tracy, Ben, and Joy
Ease of setup and user-friendly interface
Reliable performance and seamless synchronization between Shopify and PayPal
Quick responses and helpful assistance from the support staff
High recommendations from users for the app's effectiveness and reliability

Rating Breakdown

  • 5
    97% (838 ratings)
  • 4
    1% (6 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 9, 2025

Amazing app and amazing support - The only app to use for PayPal Thank you Tracy !!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the amazing review of Synctrack PayPal Tracking Sync app! 🌟 We're thrilled to hear you love the app and our support — and a big shoutout to Tracy for taking great care of you! 🙌 Your trust means everything to us. Thanks for making Synctrack your go-to for PayPal! 💙🚀

5 / 5 Share

April 7, 2025

Excelente suporte e app muito útil! Eu estava com dúvidas sobre a integração com Stripe e PayPal, e o atendimento foi super rápido e eficiente. Samuel me ajudou a revisar toda a configuração, e agora tudo está sincronizando automaticamente — salvou meu dia! Recomendo demais, especialmente pra quem tem volume alto de pedidos. Funciona de verdade.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Muito obrigado pela sua avaliação incrível do Synctrack PayPal Tracking Sync app! 🙌 Ficamos muito felizes em saber que o app está funcionando perfeitamente e que conseguimos te ajudar com a integração com Stripe e PayPal. 💪 Um super shoutout para o Samuel pelo suporte rápido e eficiente — ele vai adorar saber que salvou seu dia! 😄 Agradecemos demais pela recomendação, especialmente vinda de alguém com alto volume de pedidos. Conte sempre com a gente! 💙🚀

5 / 5 Share

April 7, 2025

Synctrack completely solved my issues with PayPal payment holds. Since I started using it, my orders get automatically synced and confirmed, and the release times for funds have improved significantly. It’s a must-have app for any store dealing with PayPal. On top of that, their customer support is absolutely top-notch — fast, friendly, and always ready to help with anything. You can tell they genuinely care about their users. Highly recommended!

Store

Vespify

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this amazing review of Synctrack PayPal Tracking Sync app! 🙌 We're beyond thrilled to hear that Synctrack helped resolve your PayPal payment hold issues and made such a positive impact on your store’s cash flow. 💸 Huge thanks also for your kind words about our support team — we truly care about making sure every user feels supported and confident. Your recommendation means the world to us! 💙🚀

5 / 5 Share

April 2, 2025

Customer Support was great, I had been chatting with Tracy for support with my Blockify setup and then the question was posed about whether I was syncing my tracking to PayPal, which I wasn't. We installed the App and set up was really easy and straightforward and it is working and was also able to catch up old orders as well. In reviewing my store it was also noticed that my cookie bar could use some improvement so they also helped me to walk through that process. Very helpful.

Using app

37 minutes

Total reviews

7

Average rating

4.9

Developer Reply

Thank you so much for your amazing review of Synctrack PayPal Tracking Sync app! 😊 We're thrilled to hear that Tracy was able to assist you with both your Blockify setup and syncing your tracking to PayPal. It's great to know that the app setup was easy and that it’s now working smoothly for you, even catching up old orders. We're also happy to hear the support team helped improve your cookie bar as well! If you need anything else, we're always here to help. 🚀💙

5 / 5 Share

April 1, 2025

The assistance, great customer service, and being made to feel safe and more at ease as an entrepreneur was immense! Great advice beyond the scope of what they are required to do for you and very caring. The education and instruction provided at Synctrac to be successful and in legal compliance should be available to our youth in school in place of the many trivialities that are taught to our youth. Great job!

Using app

About 2 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your incredible review of Synctrack PayPal Tracking Sync app! 😊 We're beyond thrilled to hear that our assistance made you feel safe and more at ease as an entrepreneur. Your feedback means the world to us, and we're honored to have been able to provide not just support, but valuable advice to help you succeed. We truly believe in empowering entrepreneurs like you with the knowledge needed to thrive and stay compliant. Thank you for your thoughtful words, and we're excited to continue supporting you on your journey! 🚀💙

All reviews

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