Rating

5.0

feedback

432

Reviews

chart

#13

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    27%
  • Less than a day
    23%
  • Less than a month
    22%
  • Less than a year
    22%
  • More than a year
    6%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its simplicity, helpful customer service, ease of use, and effectiveness in syncing orders with PayPal. Many users appreciate the quick setup process and the peace of mind it provides by automatically syncing tracking information. The support team receives high praise for being efficient, friendly, patient, and professional, with specific mentions of helpful representatives like Tracy, Joy, Ben, and Samuel. Users also highlight the app's ability to prevent disputes and chargebacks on PayPal, making it a must-have for smooth order management.

Highlights

Positive reviews highlighting the app's simplicity, helpful customer service, and ease of use
Efficiency in syncing orders with PayPal and preventing disputes or chargebacks
Praise for specific support team members like Tracy, Joy, Ben, and Samuel
Quick setup process and peace of mind from automatic tracking information syncing
App being described as a must-have for smooth order management and positive impact on PayPal transactions

Rating Breakdown

  • 5
    99% (428 ratings)
  • 4
    1% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 95% (412)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 30, 2025

Using app

--

Total reviews

3

Average rating

3.7

Developer Reply

Thank you so much for your 5-star rating! ๐ŸŒŸ We truly appreciate your support and are thrilled to hear you had a great experience. If thereโ€™s anything else we can assist you with, feel free to reach out anytime. ๐Ÿ˜Šโœจ

5 / 5 Share

July 28, 2025

Thanks to Vincent for the Support and great recommendations

Using app

39 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your 5-star review! Weโ€™re glad Vincent could provide excellent support and recommendations. Weโ€™re always here if you need anything else! ๐Ÿ˜Š๐Ÿ™Œโœจ

5 / 5 Share

July 28, 2025

I was recommended this app by ChatGPT to prevent future issues like PayPal holding my funds. I downloaded the app and connected my PayPal account with the help of their customer service rep, Niel. He assisted me within minutes and clearly explained how the entire app works with accuracy and detail. Great support!

Store

Defix

Using app

About 19 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience! ๐ŸŒŸ Weโ€™re thrilled to hear that Synctrack PayPal Tracking Sync app was recommended to you and that Niel was able to assist you quickly and clearly. Itโ€™s great to know the setup was smooth and helpful for your PayPal needs. ๐Ÿ’ฌ๐Ÿ“ฆ๐Ÿ’™ Weโ€™re always here if you have more questions or need further support!

5 / 5 Share

July 28, 2025

Great customer service!

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your feedback! ๐Ÿ˜Š Weโ€™re delighted to hear that you had a great experience with our support team for Synctrack PayPal Tracking Sync app. Weโ€™re always here to help whenever you need! ๐Ÿ’ฌ๐Ÿ“ฆ๐Ÿ’™

5 / 5 Share

July 25, 2025

Great, kind and fast support from Tracy :)

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! ๐Ÿ˜Š Weโ€™re thrilled to hear that Tracy provided great, kind, and fast support with Synctrack PayPal Tracking Sync app. Your satisfaction means a lot to us โ€” weโ€™re always here if you need any help! ๐Ÿ’ฌ๐Ÿ’™

All reviews

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