Rating

5.0

feedback

479

Reviews

chart

#11

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    25%
  • Less than a day
    24%
  • Less than a month
    23%
  • Less than a year
    21%
  • More than a year
    5%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by the team. Many users highlighted the quick response times and helpfulness of support agents like Ben, Tracy, Tanya, and Samuel. Users also appreciated the ease of setting up the app and the seamless integration with PayPal for order tracking. The free plan availability and the app's effectiveness in syncing tracking information between Shopify and PayPal were commonly mentioned as strong points. However, some reviews mentioned that they had not fully tested the app's performance yet.

Highlights

Positive customer support experience and quick response times
Ease of setting up the app and seamless integration with PayPal
Effectiveness in syncing tracking information between Shopify and PayPal
Availability of a free plan
Limited testing of the app's performance

Rating Breakdown

  • 5
    99% (474 ratings)
  • 4
    1% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 13, 2025

I've just started using it but it looks like its working so far and Joy was helpful in getting me setup and verifying that everything was working. Pretty quick setup and looking forward to having the peace of mind of not worrying about updating the tracking info on paypal manually.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2025

This app is excellent, simple to use, and automatically syncs tracking information to protect sellers' rights. Customer service representative Jamie was very helpful and enthusiastically assisted me in resolving my issue.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2025

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

🌟 Wow, thank you for the glowing feedback! We're so happy to see you loved our service. 😊 Your satisfaction is our priority, and we can't wait to assist you again! πŸŽ‰

5 / 5 Share

June 9, 2025

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

🌟 Thank you for the fantastic review! We're thrilled to hear that you had such a positive experience. 😊 Your support motivates us to keep improving! If you need anything, we're here to help! πŸ‘

5 / 5 Share

June 6, 2025

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review! We’re thrilled that you had such a great experience. Your support means the world to us! 😊 If you ever need assistance or have any questions, don’t hesitate to reach outβ€”we’re always here to help. πŸ™Œβœ¨

All reviews

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