All reviews

Rating Breakdown

  • 5
    91% (39 ratings)
  • 4
    2% (1 ratings)
  • 3
    5% (2 ratings)
  • 2
    2% (1 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

Feb. 21, 2022

We were looking for an app to replace Shopify Flows that will help us tag customers based on their orders. This app indeed fulfills our requirements and provides us with just the solutions we needed. It is also very simple to use when selecting which triggers to use and when it should apply. Customer support was amazing -- speedy response time and helpful all the way!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2022

This app helps a lot with our order management. The team is really great at giving the best service to us. We really like this app, very easy to use & navigate.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2022

Does EXACTLY what it says...very well. There is almost every possible option for tagging. And if you don't see what you need, a quick email to support will get that option added quickly. I needed help with tagging for a specific rule type and they had it added in a matter of hours. Can't say enough good things about these guys!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2022

Terrific customer support, even for a small fish like me. Was able to use it to retroactively tag all of my wholesale customers and get analytics data on sales velocity that otherwise would have been a huge lift to get done. And because it auto-tags customers, now it is always at my fingertips, even for new clients! Thanks!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2021

We have used tag robot since our inception, it has provided a quick and easy solution to our shops needs... Better than that we requested a small tweak and solution as an option, they turned it around in days.. Great service!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2021

Been using this for a while - it's simple to apply and helpful for us to track orders and draw attention to more complex ones. Key though is when there have been occasional problems, Kets has been speedy and very helpful in resolving them.

Using app

12 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Nov. 16, 2021

Really great developer response time. Built a custom addition for us to track subscription orders vs non subscription orders.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 3, 2021

TagRobot helped us a lot by adding custom tags to our customers and orders in a very easy and intuitive way so that we couldeasily segment them later on on our email marketing platform.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2021

I have been using TagRobot for over 1 year to assist with my order fulfilment. The App is super easy and quick to add specific tags to either my customers or orders. This saves me a lot of time not having to sift through special orders manually, I can simply filter my orders via the applicable tags and then print shipping labels in batches. Kets has wonderful customer service - replies to emails quickly, happy to jump on video calls and always willing to assist. Highly recommend this App!

Using app

Over 3 years

Total reviews

8

Average rating

4.9

5 / 5 Share

Oct. 25, 2021

I use this application for some specific requests from our company. I am missing a simple rule that I did not find in other plugins either. I simply asked TagRobot technical department to develop it for us. To my great surprise, it was accepted and in a few days, it was done. We tested it - it works perfectly. The functionality was - adding a specific tag to new registrants depending on the domain name of emails. I continue to work with them and ... thank you very much for helping us.

Using app

13 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 21, 2021

A great app, I use it to tag products to send to mailchimp so I can automate tailored emails depending on which product was sold.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2021

I have been using ReConvert for nearly a year to offer coupons and upsells when folks check out. The problem was that I DID NOT want to give deep discounts to folks who had already bought Product X. TagRobot to the rescue by automatically tagging customers who bought Product X, then ReConvert checks to see if that tag is there before offering a discount. It's a little "swiss army knife" kind of app that automatically tags and segments your customers based on a bunch of things to help you do cool things to your Shopify store that actually move the needle and make you money. I would highly recommend TagRobot and Kets (the owner) is very responsive and friendly.

Using app

11 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 7, 2021

There are days, and there are day when people make your day. The TagRobot team Kark Ltd saved the day! Our Shopify customers can now purchase a discount card and get "tagged" as such to see a special collection of products visible only to them. If a non-tagged customer tries to access the special collection, they will be prompted purchase the discount card. It works very well! The support provided by Kark Ltd is supreme, we couldn't be happier. So willing to help with a quick and friendly response. We are happy we made TagRobot our first choice. You won't be disappointed!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2020

I use this app to help automatically tag customers and orders based on custom rules. Such a time saver for our marketing and fulfillment departments. Love it!

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 14, 2020

I use this app to automate tagging for our orders. Saves us a lot of time and love that you can do bulk tagging as well. Customer service was great too when I had a few questions. Thanks!

Using app

23 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 12, 2019

This app provides amazing value to any Shopify store at a very reasonable price. The developer went out of their way to add new functionality to the app to meet my specific needs and was in constant communication with me every step of the way. Amazing service coupled with an amazingly simple to use app that works like a charm! I highly recommend this app as well as this developer.

Using app

About 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 15, 2019

I've been using TagRobot for about 4 months now. I use it to automatically tag orders based upon customer tags. It works great!! Simple and easy to use yet has lots of flexibility.

Using app

6 months

Total reviews

6

Average rating

5.0

5 / 5 Share

May 6, 2019

I needed to do some additional tagging based on product purchases. I tried a number of other apps, but found this the simplest one, and also loved that when I had a support query for something a little outside the product's scope, the developers replied and enabled me to do what I needed within a couple of days. Highly recommended.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2019

This app is great for tagging orders and customers. We use this app to tag and segment our customers into groups for targeted email blasts. Developer responds quickly to emails. Would highly recommend!

Using app

About 2 years

Total reviews

4

Average rating

5.0