TataTattoos review for TagFly Google Ads, Tag Manager
May 27, 2025
The reasons I uninstalled this app after MANY hours of integration and attempts to correct data accuracy issues: 1. This app does not track the full information of the customer journey that I need through all of the platform integrations of GA4, FB/IG, TikTok 2. This app does not provide basic reporting and exporting abilities to track over time for analysis 3. This app has not worked properly with updated data abilities since upgrading. I have spent several hours (late at night) to try to resolve this with customer service to no full resolution. 4. My experience with customer service has been poor. Issues have not been fully resolved. Each of the six times I’ve started working with customer service, I have had to start from the beginning, going over the same information, with no resolve. I have been told that the developers would fix it, or be in contact when they did not follow through, or resolve the issue, or only partly resolved the issue.
Hello there, I’m sorry to hear about your experience and appreciate you taking the time to provide feedback. Our developer have fixed all issues related to reporting, and updates will roll out in time with the platform. Regarding the exporting feature, it is currently in our backlog for research and development. Implementing this feature is complex, but we’re committed to working on it in the near future. I also apologize for the poor experience with our customer service. I understand the frustration of having to start from the beginning each time you reach out. To better assist you, I’d like to offer our personal contact line for one-on-one support if you prefer. Thank you for your patience and understanding as we work to improve our services. Best regards, Kaylee
TagFly Google Tag Manager & Server-side Conversion Tracking