Tailwind Marketing for Shopify

Tailwind Marketing

All-in-one ecommerce marketing tool | Tailwind

Developer
View on App Store

Rating

2.3

feedback

3

Reviews

chart

#3,143

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    33%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    33%
  • More than a year
    0%

Reviews Summary

Tailwind has received mixed reviews from users. Positive feedback includes praise for its ability to generate copy quickly and effectively. Users have found it helpful in creating content for their products or services. However, negative reviews highlight issues with the app being expensive, poorly executed, and having unsatisfactory customer support. Some users reported difficulties in canceling subscriptions and receiving refunds, with complaints about delayed responses from customer service.

Highlights

Effective copy generation
Expensive pricing
Poor customer support
Cancellation and refund issues
Delayed customer service responses

Rating Breakdown

  • 5
    33% (1 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    67% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 25, 2024

One of my strengths has always been the ability to write exceptionally well and to speak exceptionally well. So when I discovered Tailwind and used it, I was amazed. I've used Tailwind outside of the app for over 2 months before finding the app here, and it works wonders. Whatever you are trying to say, it will say it for you. Just type in a few keywords or phrases relevant to your product or service, click the button and it will write the copy for you.

Store

My Store

Using app

--

1 / 5 Share

April 3, 2024

Tailwind is expensive and poorly executed. Their customer support is appalling too. I cancelled my subscription but they continued to bill me. When I asked for a refund they first of all agreed to it, confirming they had received my request. They then changed their minds, claiming their policy 'is a firm no refunds' - their exact wording. So my advice to you, don't bother unless you're willing to waste time and lose money, and potentially continue getting charged for several years after you believed you had cancelled your subscription.

Using app

2 minutes

Total reviews

5

Average rating

1.8

Developer Reply

We sincerely apologize for the negative experience you had with Tailwind. Regarding the billing issue you encountered, we regret any inconvenience caused. We aim to ensure that our cancellation and refund policies are clearly communicated publicly to all users and consistently applied. We appreciate your feedback as it helps us to improve our services for all our customers.

1 / 5 Share

March 9, 2024

This is the worst shopify app that I have ever seen. Pure customer service for paid subscription they are responding 48 hours minimum

Using app

About 2 months

Total reviews

3

Average rating

2.3

All reviews

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