Tailwind Marketing
All-in-one ecommerce marketing tool | Tailwind
Rating
2.3
feedback
3
chart
#2,847
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
33%
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Less than a day
0%
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Less than a month
0%
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Less than a year
33%
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More than a year
0%
Reviews Summary
Tailwind has received mixed reviews from users. On the positive side, users appreciate the app's ability to generate copy effortlessly by simply inputting keywords or phrases. However, on the negative side, users have criticized Tailwind for being expensive, poorly executed, and having subpar customer support. Some users reported issues with billing, cancellation, and refund processes, with complaints about delayed responses from customer service.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 25, 2024
One of my strengths has always been the ability to write exceptionally well and to speak exceptionally well. So when I discovered Tailwind and used it, I was amazed. I've used Tailwind outside of the app for over 2 months before finding the app here, and it works wonders. Whatever you are trying to say, it will say it for you. Just type in a few keywords or phrases relevant to your product or service, click the button and it will write the copy for you.
Store
My Store
Using app
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April 3, 2024
Tailwind is expensive and poorly executed. Their customer support is appalling too. I cancelled my subscription but they continued to bill me. When I asked for a refund they first of all agreed to it, confirming they had received my request. They then changed their minds, claiming their policy 'is a firm no refunds' - their exact wording. So my advice to you, don't bother unless you're willing to waste time and lose money, and potentially continue getting charged for several years after you believed you had cancelled your subscription.
We sincerely apologize for the negative experience you had with Tailwind. Regarding the billing issue you encountered, we regret any inconvenience caused. We aim to ensure that our cancellation and refund policies are clearly communicated publicly to all users and consistently applied. We appreciate your feedback as it helps us to improve our services for all our customers.
March 9, 2024
This is the worst shopify app that I have ever seen. Pure customer service for paid subscription they are responding 48 hours minimum
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