Rating
3.8
feedback
2
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#4,028
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Reviews Summary
Taxually is a tax filing app that has received mixed reviews from users. Positive feedback includes the high-quality service provided over the years, efficient automation bridge between Taxually and Shopify, and the simplification of workflows. Customers appreciate the helpful customer support in resolving issues, although there are occasional delays in response times. On the other hand, negative comments highlight billing for unrequested services, late invoices, difficulties in deregistering from IOSS, and issues with the Shopify sync functionality. Despite these drawbacks, Taxually is still recommended by users for its overall service and support.
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Aug. 5, 2024
We've been using Taxually for filing taxes in Europe for four years, and it consistently delivers high-quality service. While we've had a few issues, their customer support has always helped us resolve them satisfactorily. The team clearly understands their product, and the software significantly simplifies our workflow. The app, which serves as an automation bridge between Taxually and Shopify, is particularly helpful, making integration seamless and efficient. It reduces manual work and saves us time. The only downside is that their response time can sometimes be slow, and replies don't always arrive by the next business day. Despite this, the overall service and support make Taxually a valuable partner for managing our tax obligations. We highly recommend it to other businesses.
Jan. 24, 2024
Avoid! I had been using Taxually to handle submitting our IOSS returns for a couple of years. However, recently service has gone downhill. We have been billed for services we did not ask for and the invoices for IOSS returns was over 12 months late. They have also been very difficult when we requested to deregister IOSS with them so we could move to a new provider. The Shopify sync also does not work.
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