Rating
3.3
feedback
2
chart
#4,740
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Reviews Summary
Taxually is a tax filing app that has received mixed reviews from users. On the positive side, users appreciate the high-quality service provided by Taxually for filing taxes in Europe. The app serves as an automation bridge between Taxually and Shopify, making integration seamless and efficient, reducing manual work, and saving time for users. The customer support team is knowledgeable and has helped resolve issues satisfactorily in the past. However, there are some negative aspects highlighted in the reviews. Users have reported slow response times from customer support, with replies sometimes not arriving promptly. Additionally, there have been billing issues, late invoices, and difficulties in deregistering from certain services. The Shopify sync functionality has also been mentioned as not working properly.
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Aug. 5, 2024
We've been using Taxually for filing taxes in Europe for four years, and it consistently delivers high-quality service. While we've had a few issues, their customer support has always helped us resolve them satisfactorily. The team clearly understands their product, and the software significantly simplifies our workflow. The app, which serves as an automation bridge between Taxually and Shopify, is particularly helpful, making integration seamless and efficient. It reduces manual work and saves us time. The only downside is that their response time can sometimes be slow, and replies don't always arrive by the next business day. Despite this, the overall service and support make Taxually a valuable partner for managing our tax obligations. We highly recommend it to other businesses.
Jan. 24, 2024
Avoid! I had been using Taxually to handle submitting our IOSS returns for a couple of years. However, recently service has gone downhill. We have been billed for services we did not ask for and the invoices for IOSS returns was over 12 months late. They have also been very difficult when we requested to deregister IOSS with them so we could move to a new provider. The Shopify sync also does not work.
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