Rating
3.8
feedback
2
chart
#3,646
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
0%
-
Less than a year
50%
-
More than a year
0%
Reviews Summary
Taxually receives mixed reviews from users. Positive feedback includes high-quality service, knowledgeable customer support, and seamless integration with Shopify. Users appreciate the automation features that simplify tax filing processes and save time. However, some users have experienced issues with slow response times, billing problems, and difficulties with deregistering from the service. The Shopify sync functionality has also been reported as not working properly. Overall, Taxually is recommended for its service and support, but improvements are needed in areas like responsiveness and billing accuracy.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Aug. 5, 2024
We've been using Taxually for filing taxes in Europe for four years, and it consistently delivers high-quality service. While we've had a few issues, their customer support has always helped us resolve them satisfactorily. The team clearly understands their product, and the software significantly simplifies our workflow. The app, which serves as an automation bridge between Taxually and Shopify, is particularly helpful, making integration seamless and efficient. It reduces manual work and saves us time. The only downside is that their response time can sometimes be slow, and replies don't always arrive by the next business day. Despite this, the overall service and support make Taxually a valuable partner for managing our tax obligations. We highly recommend it to other businesses.
Jan. 24, 2024
Avoid! I had been using Taxually to handle submitting our IOSS returns for a couple of years. However, recently service has gone downhill. We have been billed for services we did not ask for and the invoices for IOSS returns was over 12 months late. They have also been very difficult when we requested to deregister IOSS with them so we could move to a new provider. The Shopify sync also does not work.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more