Official TCS Courier App
Effortlessly manage orders and track shipments in one app.
Rating
2.3
feedback
9
chart
#861
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
22%
-
Less than a day
0%
-
Less than a month
33%
-
Less than a year
33%
-
More than a year
11%
Reviews Summary
The reviews for the TCS Courier app on Shopify are mixed, with both positive and negative feedback from users. Positive aspects include the ability to process bulk orders quickly, saving time, and the helpfulness of TCS staff. However, negative themes include unclear quotes, high shipping charges, long payment delays, unresponsive customer support, bugs in the app, difficulties in setting up the app, and issues with order fulfillment and tracking. Users have also expressed frustration with the outdated UI and the need for app updates to improve functionality and user experience. Overall, while some users find the app beneficial for managing shipments, others have faced significant challenges and dissatisfaction with TCS's service and app.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Sept. 30, 2024
Warning: Avoid TCS all cost! Choose TCS if you want to: ⚠️ 1. Get cheated with unclear quotes and high shipping charges 2. Face long payment delays that can hurt your business 3. Deal with unhelpful customer support and a management team that ignores your complaints My experience with TCS was terrible. They quoted 250/kg plus 100 for extra weight, but I ended up with unexpected charges that felt like theft. After sending over 250k in parcels, I only received 2700 and then 500. I raised my concerns about the strange shipping charges, but the manager ignored me. I also reached out to customer support, and they did not respond either. Their customer support is also the worst, making it hard to get help. Their shady practices can lead to big losses for small businesses. Be careful!
Aug. 22, 2024
I received a notification from Shopify that the TCS Courier app needs to be updated to meet their requirements. The app will stop working after September 20, 2024, if not updated. Please look into this to ensure continued functionality.
Aug. 15, 2024
We are able to process bulk orders using this plugin very quickly. Thanks to TCS for providing this plugin to it's customers using Shopify for ECOM orders.
Dec. 2, 2022
worst app ever, to many bugs. neither it fullfills order nor the tracking works tcs need to update it soo many people use shopify for their businesses
March 3, 2022
they need to update their app UI, rest its best app to fullfill your orders instantanly, just contact your tcs IT dept they will guide you, and you will install it, tracking also needs to be updated, because the website tracking is far much better than this. Good Luck
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