Rating

2.3

feedback

10

Reviews

chart

#1,123

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    10%
  • Less than a day
    0%
  • Less than a month
    30%
  • Less than a year
    40%
  • More than a year
    10%

Reviews Summary

The reviews for the TCS Courier app on Shopify are mixed, with both positive and negative feedback from users. Positive aspects include the ability to process bulk orders quickly and efficiently, saving time for users. However, there are several negative themes that emerge from the reviews. Users have reported issues with unclear quotes, high shipping charges, long payment delays, unhelpful customer support, and a management team that ignores complaints. Additionally, there are concerns about the app not working properly, bugs affecting order fulfillment and tracking, difficulties in setting up the app, and the need for updates to improve user experience. Overall, while some users find the app useful for bulk order processing, others have faced significant challenges and frustrations with its functionality and customer service.

Highlights

Mixed feedback with positive and negative aspects
Issues with unclear quotes and high shipping charges
Challenges with app functionality and setup
Concerns about customer support and management responsiveness
Need for updates and improvements

Rating Breakdown

  • 5
    20% (2 ratings)
  • 4
    10% (1 ratings)
  • 3
    10% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    60% (6 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Sept. 30, 2024

Warning: Avoid TCS all cost! Choose TCS if you want to: ⚠️ 1. Get cheated with unclear quotes and high shipping charges 2. Face long payment delays that can hurt your business 3. Deal with unhelpful customer support and a management team that ignores your complaints My experience with TCS was terrible. They quoted 250/kg plus 100 for extra weight, but I ended up with unexpected charges that felt like theft. After sending over 250k in parcels, I only received 2700 and then 500. I raised my concerns about the strange shipping charges, but the manager ignored me. I also reached out to customer support, and they did not respond either. Their customer support is also the worst, making it hard to get help. Their shady practices can lead to big losses for small businesses. Be careful!

Using app

--

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 22, 2024

I received a notification from Shopify that the TCS Courier app needs to be updated to meet their requirements. The app will stop working after September 20, 2024, if not updated. Please look into this to ensure continued functionality.

Using app

About 2 years

Total reviews

1

Average rating

1.0

5 / 5 Share

Aug. 15, 2024

We are able to process bulk orders using this plugin very quickly. Thanks to TCS for providing this plugin to it's customers using Shopify for ECOM orders.

Using app

2 days

Total reviews

2

Average rating

3.0

1 / 5 Share

Dec. 5, 2022

not work and worst app indeed ,TCS should update this app, as many peoples are using shopify ecommerce platform

Store

KULTURE

Using app

6 months

Total reviews

4

Average rating

3.8

1 / 5 Share

Dec. 2, 2022

worst app ever, to many bugs. neither it fullfills order nor the tracking works tcs need to update it soo many people use shopify for their businesses

Store

MIDIRA

Using app

9 days

Total reviews

1

Average rating

1.0

All reviews

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