Official TCS Courier App
The reviews are mixed, with a few merchants praising the app for enabling fast bulk order processing and helping them fulfill Shopify orders efficiently. Positive comments also mention that the plugin can work well once set up, and some users say it is useful for instant order fulfillment. However, the negative feedback is much stronger and more frequent. Users report bugs, broken or unreliable tracking, failure to fulfill orders, difficulty connecting the app, and a need for updates to meet Shopify requirements. Several reviews also criticize poor customer support, ignored complaints, unclear shipping charges, delayed payments, and overall service quality, with some merchants warning that the experience could seriously hurt small businesses.
Warning: Avoid TCS all cost! Choose TCS if you want to: 1. Get cheated with unclear quotes and high shipping charges 2. Face long payment delays that can hurt your business 3. Deal with unhelpful customer support and a management team that ignores your complaints My experience with TCS was terrible. They quoted 250/kg plus 100 for extra weight, but I ended up with unexpected charges that felt like theft. After sending over 250k in parcels, I only received 2700 and then 500. I raised my concerns about the strange shipping charges, but the manager ignored me. I also reached out to customer support, and they did not respond either. Their customer support is also the worst, making it hard to get help. Their shady practices can lead to big losses for small businesses. Be careful!
I received a notification from Shopify that the TCS Courier app needs to be updated to meet their requirements. The app will stop working after September 20, 2024, if not updated. Please look into this to ensure continued functionality.
We are able to process bulk orders using this plugin very quickly. Thanks to TCS for providing this plugin to it's customers using Shopify for ECOM orders.
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