Team Global Express
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Rating
1.0
feedback
2
chart
#5,513
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
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Less than a month
50%
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Less than a year
50%
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More than a year
0%
Reviews Summary
Multiple users have reported not being able to use the app even after two weeks of installation due to not receiving login details despite reaching out for support via email and phone. The lack of response from the support team seems to be a major issue for users.
Highlights
Rating Breakdown
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All reviews
Dec. 13, 2020
We have same problem as the other reviews we haven't been able to use the app. Two weeks after installing and I still haven't received any login details despite emailing to get support.
Thank you for getting in touch with us at Frontier Force and we are sorry to hear the difficulties being experienced. Account creation is the responsibility of Toll Express and it appears they may have overlooked your application. We will ensure Toll are aware of this review. If you would like to send an email with your contact details to our [email protected] team this will speed things up as we can ask Toll Express to contact you directly.
March 3, 2020
I haven't been able to use the app. Two weeks after installing and I still haven't received any login details despite phoning and emailing to get support.
Hi, sorry to hear you are having these difficulties. We will escalate this matter with Toll on your behalf and see if we can help secure a speedy resolution.
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