Team Global Express
The reviews are overwhelmingly negative and focus on the app being unusable after installation. Both reviewers say they waited two weeks without receiving login details, which prevented them from accessing the app at all. A major complaint is poor customer support, with users reporting that emails and phone calls did not lead to a resolution. There are no positive aspects mentioned in these reviews; instead, the feedback highlights delays, lack of access, and frustration with support responsiveness.
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We have same problem as the other reviews we haven't been able to use the app. Two weeks after installing and I still haven't received any login details despite emailing to get support.
Thank you for getting in touch with us at Frontier Force and we are sorry to hear the difficulties being experienced. Account creation is the responsibility of Toll Express and it appears they may have overlooked your application. We will ensure Toll are aware of this review. If you would like to send an email with your contact details to our [email protected] team this will speed things up as we can ask Toll Express to contact you directly.
I haven't been able to use the app. Two weeks after installing and I still haven't received any login details despite phoning and emailing to get support.
Hi, sorry to hear you are having these difficulties. We will escalate this matter with Toll on your behalf and see if we can help secure a speedy resolution.
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