Team Global Express for Shopify

Team Global Express

Generate shipping documentation just in few clicks!
Rating
1.0
Feedback
2
Reviews
Chart
#12,442
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

Multiple users have reported not being able to use the app even after two weeks of installation. The lack of login details and poor support response time have been major issues for customers.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 0%
Less than a month 50%
Less than a year 50%
More than a year 0%
All reviews
1 / 5 Share
Dec. 13, 2020

We have same problem as the other reviews we haven't been able to use the app. Two weeks after installing and I still haven't received any login details despite emailing to get support.

Store Using app Total reviews Average rating
Pet And Farm About 1 month 1 1.0
Developer Reply

Thank you for getting in touch with us at Frontier Force and we are sorry to hear the difficulties being experienced. Account creation is the responsibility of Toll Express and it appears they may have overlooked your application. We will ensure Toll are aware of this review. If you would like to send an email with your contact details to our [email protected] team this will speed things up as we can ask Toll Express to contact you directly.

1 / 5 Share
March 3, 2020

I haven't been able to use the app. Two weeks after installing and I still haven't received any login details despite phoning and emailing to get support.

Store Using app Total reviews Average rating
Eye Solutions 16 days 1 1.0
Developer Reply

Hi, sorry to hear you are having these difficulties. We will escalate this matter with Toll on your behalf and see if we can help secure a speedy resolution.

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.