My Store review for Qikify Custom Product Options
Aug. 14, 2024
I’m disappointed with this app. The support is unresponsive, and I encountered several urgent issues that needed resolution for setting up my store. The inline button feature is buggy, and the input number field allows special characters, which is not ideal. Because there was no support to help with these problems, I had to switch to another app. Overall, the app provided a poor user experience. I expected much better.
Store
My Store
Using app
1 day
Hello Alex, Thank you for taking the time to leave a review and sharing your concerns. I'm sorry to hear that you experienced delays in receiving support from our team due to the time zone difference. We understand how frustrating this can be, and we apologize for any inconvenience caused. We would greatly appreciate the opportunity to assist you more promptly and address any issues you're facing with the app. If you could kindly provide us with a convenient time for you, we will make every effort to accommodate and provide the support you need. Once again, we apologize for any inconvenience caused and appreciate your understanding. Your satisfaction is important to us, and we are committed to improving your experience and providing better support in the future. If you have any further questions or require assistance, please don't hesitate to reach out. We're here to help. Best regards, Tepo Support Team.
All-in-one product customizer for custom variant options