Bobbeldidu review for Tepo Custom Product Options
Sept. 4, 2025
Review: I used the Tepo Product Options app to create custom options for my Shopify products. The app itself works reliably and provides all the features I need. However, I initially faced some issues that were not caused by Tepo, but by the Xclusive theme I use: The side cart doesn’t automatically update when changing variants. Custom options were not correctly applied because the theme reloads the cart form and overrides Tepo events. It took a significant amount of effort, together with Tepo support and some custom JS adjustments on my end, to get everything working reliably. The Tepo support team was very cooperative and provided all necessary guidance. Conclusion: Tepo is a very solid app, but compatibility depends heavily on the theme. If you use a heavily customized or special theme like Xclusive, some adjustments might be required. I’m looking forward to seeing how future updates improve theme integration. Reason for 4/5 stars: The app itself works excellently, and the support is helpful. One star is deducted because setting it up on complex themes required significant effort, which may be challenging for new users.
Hello, Thank you so much for reaching out and sharing your feedback with us. Your satisfaction is our ultimate goal, and we're here to support you every step of the way. If you have questions, need further assistance, or have additional feedback, please don't hesitate to reach out. We're here to make your experience as smooth and successful as possible. Thank you for choosing our app, and we look forward to being a valuable tool for your needs. TEPO Support Team,
Product Customizer, Product Options & Variants for Shopify