Saio: Terms and Conditions
The reviews for this Shopify App are mixed, with some users praising its ease of installation and reliability, while others have faced issues with functionality and customer support. Positive aspects include the app being easy to install, customizable, and reliable in terms of function and support. Users appreciate the ability to customize the app to fit their store's theme and the helpfulness of the support team in making necessary adjustments. However, negative feedback revolves around issues such as the app not showing on the cart page, malfunctioning on mobile phones, and causing customer confusion leading to potential chargebacks. Some users also mentioned difficulties in placing the checkboxes where they wanted.
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Good app to add terms and have people confirm them before checkout. Even if there are any complications, their customer support team is really nice and reliable. Just be sure to reach them through the saio support email.
Thank you so much for the great review! 🙌 We’re glad to hear the app is helping you handle checkout checkboxes smoothly. We really appreciate your recommendation!
Initially, the app was buggy when using a drawer cart style but the issues cleared up when I switched our cart to page style. I reached out to the developer when I was having issues and I never received a response, had to troubleshoot myself.
App does not show on cart page. It only shows a message as if the checkbox was not selected which stops the shoppers from buying.
Hi, Sorry you rand into this issue - we would like to help you out with your needs. Please email us at [email protected] and we will help you asap :) Thanks Saio team
Does what it should - plug n' play app. We tried some of the others out there, but this one from Saio works for us and our needs.
Been using for less the a day and this app just switches on and off at will. It doesn't seem to work at all on mobile phones too.
Hi, Sorry you has having problems with the app - we have done some major updates to the app over the last few weeks. If you wanna give it one more go, just email us at [email protected] and we will set the app up to fits your needs.
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