Saio: Terms and Conditions  for Shopify

Saio: Terms and Conditions

Add terms and conditions checkbox to your store in seconds.
Developer
PreviewX
Rating
4.0
Feedback
16
Reviews
Chart
#6,733
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews are mixed, but they lean positive overall for merchants whose store setup matches the app’s intended use. Many users praise how easy it is to install, customize, and get working quickly, with several saying it works right out of the box and does exactly what it promises for adding terms and conditions or a required checkbox before checkout. Support is a major strength in the positive reviews: multiple merchants mention helpful, responsive staff who made custom changes, fixed theme-specific issues, and followed up to ensure everything was working properly. The negative reviews focus on reliability and flexibility problems. Some merchants report bugs, especially with drawer carts, mobile devices, or the app switching on and off unexpectedly. Others say the checkbox or message does not appear consistently, can block checkout in unintended ways, or cannot be positioned where they need it. A few reviewers also mention poor developer communication when issues arose. Overall, the app seems valuable when it works with the store’s theme and cart setup, but some users experienced frustrating technical limitations and inconsistent behavior.

Time spent using app
How long merchants keep the app installed.
Less than an hour 12%
Less than a day 6%
Less than a month 25%
Less than a year 44%
More than a year 12%
All reviews
5 / 5 Share
March 31, 2026

Good app to add terms and have people confirm them before checkout. Even if there are any complications, their customer support team is really nice and reliable. Just be sure to reach them through the saio support email.

Store Using app Total reviews Average rating
Layaly 10 days 2 5.0
Developer Reply

Thank you so much for the great review! 🙌 We’re glad to hear the app is helping you handle checkout checkboxes smoothly. We really appreciate your recommendation!

3 / 5 Share
Oct. 6, 2020

Initially, the app was buggy when using a drawer cart style but the issues cleared up when I switched our cart to page style. I reached out to the developer when I was having issues and I never received a response, had to troubleshoot myself.

Store Using app Total reviews Average rating
SUBPAC About 1 month 1 3.0
1 / 5 Share
March 1, 2019

App does not show on cart page. It only shows a message as if the checkbox was not selected which stops the shoppers from buying.

Store Using app Total reviews Average rating
Developer Reply

Hi, Sorry you rand into this issue - we would like to help you out with your needs. Please email us at [email protected] and we will help you asap :) Thanks Saio team

5 / 5 Share
Feb. 14, 2019

Does what it should - plug n' play app. We tried some of the others out there, but this one from Saio works for us and our needs.

Store Using app Total reviews Average rating
Goods Almost 2 years 9 4.9
1 / 5 Share
Dec. 7, 2018

Been using for less the a day and this app just switches on and off at will. It doesn't seem to work at all on mobile phones too.

Store Using app Total reviews Average rating
TorontoCollective About 7 hours 2 3.0
Developer Reply

Hi, Sorry you has having problems with the app - we have done some major updates to the app over the last few weeks. If you wanna give it one more go, just email us at [email protected] and we will set the app up to fits your needs.

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