Rating
4.0
feedback
3
chart
#5,132
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
33%
-
Less than a month
0%
-
Less than a year
33%
-
More than a year
33%
Reviews Summary
The reviews for this age ID app are mixed, with both positive and negative aspects highlighted by users. On the positive side, customers appreciate the comprehensive age checking solution provided by the app, including features like photo ID upload and multiple layers of verification. Users also like that the app is free to use and that it does not affect the ordering process for customers. Additionally, the customer support is praised for being helpful and efficient in resolving any issues that arise. However, on the downside, some users find the monthly price of £100 to be too high, which deters new users from using the service. There are also concerns raised about the app's effectiveness, as some customers were still able to bypass the verification process.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 1, 2022
As age ID apps go it worked fine by letting us know who has done the verification, people where still able to bypass it though. My reason for such a low star is £100 a month is a joke of a price per month. You've locked out anyone new from wanting to use your service. Really should think about a more affordable package because it is not worth £100 a month when there are other options for shopify.
April 7, 2022
Fantastic service, they helped get our site set up, explained how it all works, they are friendly and made this an easy process. All completed in a few hours from joining up and getting set up. Now we can check to make sure no underage are buying. The best thing is that orders are not affected as customers are checked after the order has been made, also its easy for the customer to get verified as well as only having to do the process once. Free as well :)
Jan. 20, 2022
After a slight issue with the install script, which 1Account Support fixed, all working. A comprehensive age checking solution, with backup chase emails and several layers of checks including photo ID upload. The best thing about it; is a customer only gets checked once, it will chase for verification by email and unbelievably it is free. Recommended!
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