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Reviews Summary
eChat provides multiple channel integration, intelligent chatbots, ticketing system, and more to facilitate direct communication with customers and offer support for businesses. Customers can chat directly on the website, enabling them to easily get help at their convenience. The app utilizes chatbots and integrations to empower customers to perform tasks on their own, with customer service stepping in only when necessary. It also leverages customer data to create personalized interactive dialogues tailored to their needs.
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