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Reviews Summary
The echat Shopify App provides multiple channel integration, intelligent chatbots, ticketing system, and more to facilitate direct communication with customers and offer business support. Customers can chat directly on the website, access help intuitively and intelligently, and receive personalized interactive dialogues based on their needs. The app aims to empower customers to do more on their own with the assistance of chatbots, minimizing the need for human intervention when not necessary.
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