Texnity
Send automated order notifications to customers
Rating
5.0
feedback
3
chart
#3,130
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
67%
-
Less than a month
0%
-
Less than a year
0%
-
More than a year
0%
Reviews Summary
Texnity is highly praised by users for its effectiveness in automating order confirmations through WhatsApp, reducing missed confirmations and improving customer response rates. Users appreciate the seamless integration and real-time updates provided by Texnity, along with features like Yes/No confirmation options and built-in marketing portals. The setup process is smooth, and the H3 Technologies team offers excellent support and customization services. Overall, Texnity is recommended for Shopify stores looking to enhance communication with customers and streamline order processes.
Highlights
Review RSS Feed
All reviews
Sept. 30, 2025
Texnity has made our order confirmation process much smarter and more reliable! We set up an Order Confirmation Flow for Ronin, and it works perfectly: If a customer doesn’t respond on the first call (no DTMF input), an automated WhatsApp message is sent. If there’s still no confirm/cancel response on WhatsApp, Texnity automatically triggers follow-up calls. Once the customer confirms or cancels through WhatsApp, the follow-up sequence stops instantly. This automation ensures no missed confirmations and gives our customers an easy way to respond. The setup was smooth, and the H3 Technologies team provided excellent support throughout. Highly recommend Texnity for any Shopify store looking to automate order confirmations and reduce COD losses!
Sept. 17, 2025
Texnity has been a game changer for our store! We were struggling to keep customers updated about their orders, but with Texnity’s WhatsApp automation, everything is now seamless. Customers instantly get order confirmations, shipping updates, and delivery alerts — all in real-time. One of the features we love is the Yes/No confirmation option — customers can confirm or cancel their orders directly on WhatsApp with a single tap. This has reduced fake orders and saved us a lot of time. Texnity also includes a built-in marketing portal, which allows us to send promotions, offers, and campaign messages directly to our customer base. This has helped boost our repeat sales and customer engagement. The setup was super easy, and the H3 Technologies team provided excellent onboarding and support. They even customized a few things for us so it fit perfectly with our workflow. Highly recommend Texnity to any Shopify store looking for reliable and professional WhatsApp communication with customers.
Thank you for your kind words! We’re glad Texnity is helping your store streamline communication and boost sales. Our team is always here to support you.
Aug. 17, 2025
Best and most convenient app for WhatsApp marketing! Totally recommend it.
Using app
About 24 hours
Total reviews
1
Average rating
5.0
Thank you for your feedback and recommendation! We’re glad the app is serving you well.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more