Vital: Rewards, Reviews, Deals
Drive repeat purchase with loyalty rewards, reviews, & deals
Rating
4.4
feedback
8
chart
#3,283
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
12%
-
Less than a day
12%
-
Less than a month
38%
-
Less than a year
38%
-
More than a year
0%
Reviews Summary
The Vital app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users praise the app for its user-friendly interface, seamless management of loyalty programs and deals, and exceptional customer support. The ability to customize deals for different customer segments, integrate with Amazon for credibility, and boost customer engagement through referral programs are highlighted as key features that have significantly impacted sales and customer interaction. Additionally, the app's support team is commended for their quick responses and valuable insights, contributing to the overall success of using Vital. However, some users experienced minor issues that were promptly resolved by the customer service team, showcasing the app's commitment to customer satisfaction.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 2, 2024
Vital’s features are user-friendly and effective. My customers enjoy the loyalty points system. When I had a setup question, their support team was knowledgeable and quick to help.
Nov. 2, 2024
I love how I can customize deals for different customer segments! It’s really boosted my sales. Plus, the customer support is outstanding—they're always just a message away.
Nov. 19, 2024
They asked to rate 5 star review for app, then they provided free subscription, then they said they will setup the store and activate, but they never did a setup and it is showing $49 in my billing cycle which i never upgraded, reached support but no response
July 26, 2024
The overall experience has been pretty fantastic. The onboarding process was pretty seamless & the team has been very cooperative from the get-go. We are definitely witnessing some positive results with our store & we would highly recommend Vital to anyone who is looking for the best loyalty program app.
July 4, 2024
Thanks for your support! I am extremely pleased with this rewards program app for Shopify. The support team is excellent and always attentive to my needs. I would especially like to thank the team for their outstanding attention and assistance. Highly recommend this app!
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