Rating

4.9

feedback

18

Reviews

chart

#4,051

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    6%
  • Less than a month
    33%
  • Less than a year
    56%
  • More than a year
    0%

Reviews Summary

The Retenzy Loyalty Reward Program has received overwhelmingly positive reviews from ecommerce merchants using it on their Shopify stores. Users appreciate the seamless integration of loyalty points, referrals, memberships, and a review system into a single app, eliminating the need for multiple applications. The app is easy to install, competitively priced, and offers excellent backend support with a responsive and helpful team. Customers have reported increased customer engagement, repeat purchases, and stronger relationships, attributing these improvements to the app's features. The ability to customize widgets, import past reviews, and display customer photos has added trust and visual appeal to product pages, contributing to improved retention and sales. While the majority of reviews are positive, some users have mentioned minor issues that were promptly addressed by the responsive customer support team.

Highlights

Seamless integration of loyalty features, referrals, and reviews
Positive impact on customer engagement and repeat purchases
Responsive and helpful customer support
Customization options for widgets and reviews
Minor issues promptly addressed by support team

Rating Breakdown

  • 5
    94% (17 ratings)
  • 4
    6% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (18)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 25, 2025

The Retenzy Loyalty Reward Program has changed how we manage customer retention in our Shopify store. Since it integrates loyalty points, referrals, memberships, and a complete review system into a single app, we no longer require separate applications for rewards and product evaluations. It was easy to install and is offered at a very competitive price; the backend support team is incredibly responsive and helpful. I highly recommend it!

Using app

--

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 14, 2025

Really happy with Retenzy! Super easy to set up and helps me reward and retain my customers. The support team is quick and friendly too.

Using app

2 months

Total reviews

5

Average rating

4.0

5 / 5 Share

Sept. 3, 2025

The reward program actually helped to gain more insights with it and reviews on the product pages and Widgets also performs good and seamless to use as well...

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 26, 2025

The Loyalty feature is amazing.... and the best part is they have a good customer support mostly they were available during the time when i need to do a setup....... The Reviews feature worked best for the product landing page

Using app

19 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 8, 2025

technical support team helped me setting up the reviews and rewards on my store. There support team was very quick and replied to my every query.

Using app

4 months

Total reviews

1

Average rating

5.0

All reviews

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