ThoughtMetric Analytics
ThoughtMetric | Marketing attribution for e-commerce
Rating
4.1
feedback
4
chart
#3,796
Reviews Over Time
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Reviews Summary
The reviews for the ThoughtMetric app are mixed, with both positive and negative feedback. On the positive side, users appreciate the overall view of attribution provided by the app, as well as the helpful and responsive support team. The affordability of the app compared to other attribution software is also highlighted. However, on the negative side, one user had a very negative experience, describing the app as the 'WORST tracking app' and a 'total SCAM.' They mentioned issues with tracking sales and a lack of performance. The user also expressed frustration with the refund process and perceived the creator of the app as a scammer. Despite this, another user praised ThoughtMetric as an incredible app that they use daily, highlighting the easy setup, beautiful UI, responsive team, and insightful data.
Highlights
Rating Breakdown
All reviews
Nov. 21, 2024
ThoughtMetric is a world class attribution solution for Shopify operators. My experience with onboarding was seamless and the Founder himself responded very quickly to my questions and support requests. Their model for attribution is highly accurate but simple enough to derive insights about where to invest marketing dollars. I can't recommend ThoughtMetric enough!
March 29, 2024
Great overall view of attribution with post purchase survey. Support has been super helpful and responsive. And affordable compared to other attribution software we have looked at.
Dec. 22, 2023
The WORST tracking app in terms of performance, a total SCAM! The app tracked only 50% of sales, no add to cart and no initiated payment. Everything was set up properly, even the server side with the personalised domain name. So I asked for a refund because the tracking was HORRIBLE and I only used the app for one day. Michael refused because to test the server side, I had to sign up for the subscription and that ended the 2-week trial period even if you only tested the app for one day. He didn't try to understand the situation and preferred to keep the $99 before I left. Don't waste your time and don't even try this app, the creator is a pure SCAMMER.
Dec. 6, 2021
ThoughtMetric is an incredible app that we use on a daily basis! The setup is easy and straightforward. The UI is beautiful and intuitive. The team is responsive and generous. The data is insightful and profit-driven! In a world full of data, what we really wanted was insights and direction. That's exactly what ThoughtMetric has given us! We couldn't be happier with the tool... but I know we will be as they continue to develop cutting-edge features.
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