ThoughtMetric for Shopify

ThoughtMetric

ThoughtMetric | Marketing attribution for e-commerce

View on App Store

Rating

3.2

feedback

3

Reviews

chart

#1,350

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    33%
  • Less than a month
    0%
  • Less than a year
    33%
  • More than a year
    0%

Reviews Summary

The reviews for ThoughtMetric are mixed, with positive and negative aspects highlighted by users. On the positive side, users appreciate the overall view of attribution provided by the app, along with the post-purchase survey feature. The support team is commended for being super helpful and responsive. Additionally, users find the app affordable compared to other attribution software options. However, there are negative reviews mentioning issues with tracking performance. One user described it as the worst tracking app, citing problems with tracking sales, add to cart, and initiated payment. The user also expressed dissatisfaction with the refund process and accused the creator of being a scammer.

Highlights

Positive overall view of attribution and post-purchase survey
Responsive and helpful support team
Affordable compared to other options
Issues with tracking performance
Negative experience with refund process

Rating Breakdown

  • 5
    67% (2 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    33% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 29, 2024

Great overall view of attribution with post purchase survey. Support has been super helpful and responsive. And affordable compared to other attribution software we have looked at.

Using app

--

Total reviews

7

Average rating

5.0

1 / 5 Share

Dec. 22, 2023

The WORST tracking app in terms of performance, a total SCAM! The app tracked only 50% of sales, no add to cart and no initiated payment. Everything was set up properly, even the server side with the personalised domain name. So I asked for a refund because the tracking was HORRIBLE and I only used the app for one day. Michael refused because to test the server side, I had to sign up for the subscription and that ended the 2-week trial period even if you only tested the app for one day. He didn't try to understand the situation and preferred to keep the $99 before I left. Don't waste your time and don't even try this app, the creator is a pure SCAMMER.

Using app

About 16 hours

Total reviews

3

Average rating

3.7

5 / 5 Share

Dec. 6, 2021

ThoughtMetric is an incredible app that we use on a daily basis! The setup is easy and straightforward. The UI is beautiful and intuitive. The team is responsive and generous. The data is insightful and profit-driven! In a world full of data, what we really wanted was insights and direction. That's exactly what ThoughtMetric has given us! We couldn't be happier with the tool... but I know we will be as they continue to develop cutting-edge features.

Using app

12 months

Total reviews

5

Average rating

5.0

All reviews

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