ThoughtMetric Analytics for Shopify

ThoughtMetric Analytics

ThoughtMetric | Marketing attribution for e-commerce

Rating

4.8

feedback

11

Reviews

chart

#3,447

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    9%
  • Less than a month
    9%
  • Less than a year
    64%
  • More than a year
    9%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with users praising the app for its great customer service, ease of use, and comprehensive data tracking capabilities. Many users appreciate the app's ability to provide valuable insights for measuring business performance and managing marketing efforts. The support team, particularly Michael, is highlighted for being helpful, responsive, and knowledgeable. Users also mention the affordability of the app compared to other attribution software options. However, there is one negative review that criticizes the app for poor tracking performance and a frustrating refund policy, leading to a one-star rating.

Highlights

Great customer service and support
Comprehensive data tracking
Affordability
Ease of use
Negative review on tracking performance and refund policy

Rating Breakdown

  • 5
    82% (9 ratings)
  • 4
    9% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    9% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 21, 2025

love the service and the product very economical for what they offer and great customer service

Store

CQC LA

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

March 31, 2025

Great customer Service Micheal was very helpful, the amount of tracking and information thought metric captures is unmatched we're loving this app!

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2025

Great service with any questions I had and the product is so easy to use and understand. The data is a key aspect of how we are measuring our business.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2025

Great...."source of truth" for tracking analytics and sources for advertising. Staff and Support, Michael specifically is always on it.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2025

Really great app! it has all the data you need in order to manage multi channel marketing spend, and effort. We can see the attribution when orders come in instantly, and there are PLENTY of export options for a lot of slice and dice data structure. And big bonus: support is great!

Using app

2 months

Total reviews

1

Average rating

5.0

All reviews

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