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ThoughtMetric
ThoughtMetric | Marketing attribution for e-commerce
Rating
3.2
feedback
3
chart
#1,350
Reviews Over Time
App Ranking
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Reviews Summary
The reviews for ThoughtMetric are mixed, with positive and negative aspects highlighted by users. On the positive side, users appreciate the overall view of attribution provided by the app, along with the post-purchase survey feature. The support team is commended for being super helpful and responsive. Additionally, users find the app affordable compared to other attribution software options. However, there are negative reviews mentioning issues with tracking performance. One user described it as the worst tracking app, citing problems with tracking sales, add to cart, and initiated payment. The user also expressed dissatisfaction with the refund process and accused the creator of being a scammer.
Highlights
Rating Breakdown
All reviews
March 29, 2024
Great overall view of attribution with post purchase survey. Support has been super helpful and responsive. And affordable compared to other attribution software we have looked at.
Dec. 22, 2023
The WORST tracking app in terms of performance, a total SCAM! The app tracked only 50% of sales, no add to cart and no initiated payment. Everything was set up properly, even the server side with the personalised domain name. So I asked for a refund because the tracking was HORRIBLE and I only used the app for one day. Michael refused because to test the server side, I had to sign up for the subscription and that ended the 2-week trial period even if you only tested the app for one day. He didn't try to understand the situation and preferred to keep the $99 before I left. Don't waste your time and don't even try this app, the creator is a pure SCAMMER.
Dec. 6, 2021
ThoughtMetric is an incredible app that we use on a daily basis! The setup is easy and straightforward. The UI is beautiful and intuitive. The team is responsive and generous. The data is insightful and profit-driven! In a world full of data, what we really wanted was insights and direction. That's exactly what ThoughtMetric has given us! We couldn't be happier with the tool... but I know we will be as they continue to develop cutting-edge features.
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