Ticket Flow ‑ Better support for Shopify

Ticket Flow ‑ Better support

Let customers open tickets, reply in your Admin page
Developer
South tech
Rating
5.0
Feedback
5
Reviews
Chart
#5,191
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews are overwhelmingly positive, with every reviewer giving the app 5 stars. Users consistently praise TicketFlow for being easy to use, powerful, and effective at centralizing customer support. A major benefit mentioned is improved organization: the app helps keep tickets, conversations, and support tasks in one place, which reduces clutter in email and makes it easier for teams to collaborate and respond faster. Several reviewers also highlight the quality of customer support itself, describing it as great and helpful. There are very few negative comments in the reviews provided, and no major complaints about the app’s functionality or performance. The only implied limitation is that the feedback is brief and focused mainly on core support workflow benefits, so there is little detail about advanced features or potential drawbacks. Overall, the sentiment suggests that the app is reliable, simple, and valuable for merchants looking to streamline customer service.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 0%
Less than a month 100%
Less than a year 0%
More than a year 0%
All reviews
5 / 5 Share
Sept. 11, 2026

Best client support app, easy to use and very powerful.

Store Using app Total reviews Average rating
ViXELZ 7 days 3 5.0
5 / 5 Share
Sept. 11, 2026

Ticket Flow is a good app and it also has great support.

Store Using app Total reviews Average rating
SchmierCup 7 days 2 5.0
5 / 5 Share
Sept. 8, 2026

Great app to centralize client support and keep track of everything without flooding our email box

Store Using app Total reviews Average rating
Dewly 4 days 7 5.0
5 / 5 Share
July 28, 2026

This app really helped me manage tickets on my store, I recommend it.

Store Using app Total reviews Average rating
AEKONIK PH 27 days 8 5.0
5 / 5 Share
July 10, 2026

TicketFlow has made our customer support much more organized. Everything is in one place, making it easy to track conversations and collaborate with the team. Highly recommended!

Store Using app Total reviews Average rating
Flairscords 1 day 10 4.6

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.