All reviews

Rating Breakdown

  • 5
    96% (46 ratings)
  • 4
    0% (0 ratings)
  • 3
    2% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (1 ratings)
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5 / 5 Share

Jan. 21, 2021

Thank you for the creators of this app and for Dominic's absolutely helpful attitude..! Recommend this for any business to try it out.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review! It is great to work with you and please reach out anytime if you have more questions!

5 / 5 Share

Dec. 23, 2020

This app is really easy to use and we had excellent customer support once we had any issue. Everything could be solved in minutes - fast and reliable.

Using app

25 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the review, it is a pleasure working with you and happy holidays!

5 / 5 Share

Nov. 24, 2020

Easy to set up and well integrated, the customisation and UI is great, UX is seamless too especially for mobile and super quick support!

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the review! We are happy you find our app useful and happy holidays!

5 / 5 Share

Nov. 19, 2020

Great app, managed to set up a build a box style website and syncs well with subscription charging apps. Great help and response from the team at Tier.

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for the review!

5 / 5 Share

Nov. 13, 2020

This app is so great and the customer service is AMAZING. I couldn't figure out something and they were going to hop on a zoom call with me over the weekend since our launch is on Monday!!!

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 12, 2020

We recently purchased Tier and so far the app has been great. I love the functionality and customization you can do with the bundles, the option for custom CSS to help the bundles blend with the theme is very helpful in keeping things cohesive. The customer service for Tier is unmatched, quick response times and actual solutions for issues is what you get. We are so glad to have chosen Tier for our new bundling function and will be utilizing it across the board.

Using app

12 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the review! It is a pleasure working with you and we are happy to help!

5 / 5 Share

Nov. 3, 2020

Great and simple app with great support! Very easy and straightforward to setup and simple to use for the customers too

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review!

5 / 5 Share

Nov. 1, 2020

I was looking for a bundle builder type app that had some flexibility, yet was compact enough to display on (almost) every product page. Tier has just that. The SWAP feature is a game changer and works really well. The interface is intuitive, and support is fast, friendly, and helpful. Currently on the Essential plan but will need to upgrade to Pro soon as I'm adding more products that will benefit from the swappable bundles. Yay!

Store

Jubel

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review! We're happy that Tier has proved useful for your business and look forward to working with you more!

5 / 5 Share

Oct. 21, 2020

I was looking for a solution where my customers could create their own customized gift box and I came across Tier, this app is really intuitive and easy to setup. I had a minor issue with the compatibility with my theme and the developer was SUPER kind and quick with responding and resolving my issue! VERY HAPPY. I might even need to upgrade now!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review! I'm happy to help and I look forward to working with you more in the future!

5 / 5 Share

Oct. 20, 2020

This app is very easy to pick up and use. Every time I needed a hand with the design and layout these guys were quick to reply and very helpful. I couldn't recommend them enough.

Using app

About 1 year

Total reviews

10

Average rating

5.0

Developer Reply

Thank you so much for the review and recommendation! It is a pleasure working with you and we are happy to help out.

5 / 5 Share

Oct. 13, 2020

This is a great app, being able to make swappable bundles is just fantastic. The app is very easy to install and use, the support excellent. A shame you can't give six stars.

Using app

Almost 2 years

Total reviews

3

Average rating

2.3

Developer Reply

Thank you for taking the time to leave a review! We're happy you enjoy using Tier!

5 / 5 Share

Oct. 6, 2020

I just installed this app, and so far so good. I love the "Swap" feature on bundles, and the tech support for this app is excellent. I had a problem with it clashing with one of the apps I already had installed on my store, and the developer helped me fix the issue. Developers are very responsive and provide personalized fixes quickly. Right now, I'm on the free plan to see what effect the one bundle I created has on my sales, and if it proves to be useful, I'll be upgrading to a paid plan.

Using app

About 1 month

Total reviews

17

Average rating

3.6

Developer Reply

Thank you for the review and happy to help!

5 / 5 Share

Sept. 17, 2020

So far, could set it up for my store and the only issue I had, asking for support was easy and had a fast reply with a solution for my problem

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2020

We were looking for an app to bundle products to a gift set. Most apps for bundling did not match our requirements, Tier app was able to do so. It needed a little tweaking, but that was done easily with help from Tier support. Their reaction time was great! Thumbs up from us!

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 21, 2020

I really like this Tier App, it is part of our strategy to drive up AOV to use bundles and Tier is very easy to implement and has paid for itself in the first day we implemented it. Good value, great product, and their customer service (dom) is a very nice guy that was helpful.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the review! We look forward to working with you more and happy you are seeing good results from Tier.

5 / 5 Share

Aug. 18, 2020

Wonderful support. They were able to get into my store with my permission and fix compatibility issues between Tier and my theme.

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review! We are happy to get things working for you.

5 / 5 Share

Aug. 7, 2020

Was looking for an easy app that did what I needed and this was perfe t for that! Support is amazing, would recommend!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review and glad we can provide what you needed!

5 / 5 Share

Aug. 5, 2020

Amazing app with unprecedented functionality. The support was very responsive and helped solve all the issues quickly.

Using app

22 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the review! We're happy we can provide what you were looking for and always feel free to reach out if you have questions.

5 / 5 Share

July 13, 2020

Our initial minor problems with this app and our theme were quickly sorted out. Great support in a friendly manner. After trying quite a few alternatives, Tier fits the bill for us and we're happy to pay the very reasonable subscription fee to support the developers.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review and for choosing Tier! I appreciate the feature requests and hope we can continue working together to improve our app.

5 / 5 Share

July 10, 2020

I downloaded 5 other apps today in an attempt to offer the opportunity for my customers to add the same product in different lengths while achieving the discount. There were so many problems with the others because they either failed to offer the proper functionality, the app itself was confusing, the app didn't install correctly, or it drastically slowed down my site. TIER was the shining light in the midst of chaos. It was an absolutely seamless installation that matches my site's design perfectly without me having to customize anything. Creating the bundles was easy and it's exactly what I wanted. The option to swap particular products is something I didn't know that I needed but I'm glad that I have. There was an issue that was quickly resolved by Dom who answered the question, customized the integration with my store, and was incredibly patient/kind/knowledgeable. I am planning to start another store soon and if there is an opportunity to use this app, I will do so in a heartbeat. Thanks Dom for making my customers' experiences better!

Using app

Over 1 year

Total reviews

3

Average rating

4.0

Developer Reply

Thank you for the kind review :) It was a pleasure working with you and we are happy to be able to provide what you needed!