Instafeed ‑ Instagram Feeds
Tiktok Feed ‑ Instagram Feed
Rating
4.8
feedback
50
chart
#1,012
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
8%
-
Less than a day
24%
-
Less than a month
26%
-
Less than a year
42%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the app's functionality and the exceptional customer service provided by the support team. Many users highlighted the ease of installation and use, as well as the app's ability to showcase Instagram and TikTok feeds effectively on their websites. The customer support team, especially Alvin, received numerous accolades for being friendly, helpful, and quick to resolve any issues. Users appreciated the free version of the app and the continuous support for customization.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 2, 2024
Dear valued customer, We appreciate your review of our app and we apologize for the inconvenience you have experienced. We value the feedback from our customers and we strive to enhance our service. Our team is dedicated to resolving any problems or difficulties you may have faced. But due to the time zone differences, we didn't make it on time to assist you. One of our representatives has contacted you to discuss your feedback in more depth. We hope to receive a response from you so that we can provide you with the assistance you need. Thank you for trusting in us and we wish you all the best! Sincerely, Madgic Support Team
May 25, 2024
Ce n'est pas gratuit. L'appplication est plutot pas mal mais ce n'est pas gratuit. Je souhaitais enlever la "watermark" mais il faut payer ! Je l'ai donc supprimé
Bonjour propriétaire du magasin Miave Food, Merci pour votre avis ! Nous comprenons votre frustration concernant la marque d'eau et nous nous excusons si cela vous a conduit à désinstaller l'application. Nous vous avons en fait contacté par e-mail pour discuter de votre expérience et voir s'il y a une façon de vous aider. Nous apprécions vos commentaires et serions ravis d'avoir vos réflexions sur l'application, en particulier concernant le retrait de la marque d'eau. Veuillez vérifier votre e-mail pour notre message intitulé ❗Important from Instafeed - Instagram Feeds. Nous sommes impatients de discuter avec vous là-bas ! Cordialement, L'équipe Madgic
April 29, 2024
Very happy with Instafeed. I had some questions about configuring and the employees I chatted with were very helpful. I appreciate their support very much.
June 7, 2024
This App is amazing and the support team is very friendly
Hi Celebio, Thank you for your feedback regarding the display issues. We apologize for any inconvenience caused. It appears that the slow loading times on our app are due to an issue on Instagram's side. And we have fixed it to display smoother and load quicker on your feed. In the meantime, we have also tried to contact you via email. Please take a look, and we can discuss this further. Thank you for bringing this to our attention. We value your feedback and are committed to enhancing your experience with us. Best regards, Madgic Support Team
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