TikShop: Feed & Omega Pixel
Scale Ads with precise TikTok pixels, E-API & Catalog
Rating
5.0
feedback
288
chart
#733
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
9%
-
Less than a month
33%
-
Less than a year
51%
-
More than a year
4%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer support provided by the Omega team. Users highlighted the fast response times, helpfulness, and professionalism of the support team members, such as Anna, Tracy, Vincent, and others. The app was commended for being easy to use, especially for setting up multiple pixels and tracking data effectively. Customers appreciated the prompt assistance in resolving issues related to TikTok pixel integration and other technical challenges. Overall, the app was described as a valuable asset for Shopify store owners looking to enhance their social commerce efforts.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 16, 2024
The app is amazing if you want to run 2 products on TikTok. The setup can be a bit technical but the support team truly stands out. They patiently walked me through every step, making sure I understood how everything worked. Their quick responsiveness and detailed guidance made the whole process much smoother than I expected.
Oct. 11, 2024
Niel es una maquina! siempre que me atiende me ayuda y resuelve mis problemas en un momento. El servicio de atención al cliente 10 de 10
¡Muchas gracias por tu excelente comentario! Nos alegra saber que Niel te ha brindado un servicio tan eficiente y rápido. Tu valoración de 10 sobre 10 para nuestro servicio al cliente nos motiva a seguir mejorando. Apreciamos tu confianza en nosotros y seguiremos esforzándonos para mantener este nivel de atención. ¡Gracias por elegirnos! 🌟💯
Oct. 10, 2024
"I had an excellent experience with Omega Pixels! When I encountered an issue with my advertising account, Tracy provided outstanding support. She was incredibly helpful, offered great service, and was exceptionally customer-friendly. I’m happy to give them a 5-star rating!"
Store
My Store
Using app
26 days
We're so glad Tracy could help you with your advertising account issue! Your 5-star rating means a lot to us. We'll keep striving to provide top-notch support for all our Omega TikTok Pixels users. Thanks for choosing us! 🌟
Oct. 8, 2024
Great app and excellent support! Niel was extremely helpful and quickly fixed an issue I was having with my pixel setup. Highly recommend the app and their support team!
Thank you for your fantastic feedback! We're delighted that Niel was able to quickly resolve your pixel setup issue. It's great to hear that you're enjoying the app and found our support team excellent. We appreciate your recommendation and will continue to provide top-notch service. If you need any further assistance, we're always here to help! 🌟👍
Oct. 7, 2024
Staff is very responsive and cooperative upon every request. They respond promptly and solve the issue and app is working very nice
Thank you for your wonderful feedback! 😊 We're thrilled to hear that the TikShop: Feed & Omega Pixel app is working well for you and that our staff has been responsive and cooperative with your requests. 🌟 If you ever need anything else, we're always here to help! 💬🚀
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