Provex Australia review for Timo Subscriptions

June 20, 2023

Update - found out that once a subscription is created you or your customer cannot change the shipping address. This means if a customer moves location the shipment goes to the old address and high chance of you losing product. Apparently the Timo address field is not dynamic and does not pull the current Shopify default address field each time a subscription is made. The only solution is for the Timo developers to update in the backend. They say there is a fix for this coming but no timeframe for a fundamental function. We will wait and see. Easy to install. One little visual amendment quickly attended to by Helen. Really appreciated that so it blends and is slick within our website. On a future release would be good to have control over how the subscription discounted sale feeds through shopify and into accounting packages. Timo provides a sales figure net of any subscription discount while shopify can keep the transaction "gross" with the sale value being the full value and the discount going into its own discount line. A small point for what is already proving to be a great little app for our website. Thanks