Banuba AI Virtual Try‑On
Personalized AI try-on to make customers feel valued
Rating
5.0
feedback
3
chart
#5,893
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
33%
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Less than a year
33%
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More than a year
0%
Reviews Summary
The reviews for this Shopify App are mixed, with one user expressing frustration over poor support and functionality issues, while another user praises the app and the team behind it for their excellent customer service. The negative review highlights issues with support responsiveness, technical glitches, and lack of advertised features, leading to a disappointing experience. On the other hand, the positive reviews emphasize the app's effectiveness and the dedicated support team that goes above and beyond to assist users, resulting in a highly recommended experience for beauty store owners.
Highlights
Review RSS Feed
All reviews
Dec. 12, 2025
support is too bad after 1 week and 1 meeting and many emails, they asked me what is your website's name. the camera doesn't work, upload a product takes 5 mins each, while the ad shows there is lot of features but in reality there is none of them, it only worked for 1 day. I deleted my browser cache, tried with different browsers, with my cellphone and laptop but nothing worked, don't waste your time to even download it.
July 16, 2025
They are an amazing team I was having problems with it working and they wasted no time and contacting me and even hopping on a call so that I could show them what was going on. These are real people who will actually help you to have an amazing experience with their app and now I will recommend this app to any beauty store who is looking to set themselves apart in the beauty industry.
Store
My Store
Using app
6 days
Thank you for your kind words! Glad we could solve your issues and hope that with a little help from our plugin, your store will thrive.
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