Bold By Design review for tinyAlbert: AI Email Marketing
Jan. 26, 2024
They asked for a review when I signed up for three months free and yet I agreed as we were ready to launch the website yet they kept changing each month. Customer service is terrible and clearly when they give you a code it does t work. I'd be concerned if this is how their back end runs and doesn't register things and they don't reply to emails that your customers will also be at risk. They will only reply to get a sale and their rating is based on bribing people for a review . After your a customer they wil fail to reply. I'll be doing a chargeback this time as they aren't replying again and shopify can handle this chargback as I have email proof. You can assume the reviews here were given before even a few days of use
Hi Bold By Design, Thank you for sharing your experience with us. We apologize for any trouble you might have faced and truly value your feedback. We understand your concerns about the changing terms, customer service, and anything else related. This isn't the experience we aim to provide, and we want to make things right. Could you please reach out to us at 647-424-3370? We're here to address any unresolved issues and provide the support you deserve. Your satisfaction is our top priority, and we appreciate the chance to improve. Looking forward to hearing from you soon ! Best regards, Team tinyAlbert 🚀
Automated Emails, Holiday Calendar with Recurring Campaigns