TinyBackup ‑ Backups & restore

The reviews are overwhelmingly positive and emphasize that the app is simple to set up, easy to use, and reliable for backing up and restoring store data. Many merchants say it provides real peace of mind, especially in emergencies where products, collections, or other store content were accidentally deleted or altered. Support is a major strength throughout the reviews: users repeatedly praise the team, especially Tom, for being fast, friendly, responsive, and willing to go above and beyond to help with restores, troubleshooting, and even custom pricing or special cases. On the negative side, the main complaints are limited but important. A few users note missing functionality, such as no app backups, no orders/customers backup, and restore limitations like needing helpdesk assistance for bulk restores or restoring items one by one. There is also one strong negative review reporting that the app appeared to do nothing and backed up zero items, suggesting that while most experiences are excellent, occasional reliability or setup issues may occur. Overall, the app is seen as a valuable, affordable safety net with standout customer service, but some users want broader backup and restore capabilities.