All reviews

Rating Breakdown

  • 5
    92% (87 ratings)
  • 4
    5% (5 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 14, 2023

Newbie to tinyEinstein. Videos are helpful on how to set up. Looking forward to more exciting tips.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2023

Its looks amazing Software to us and we hope it will bring us more sales to our website. It would be really nice to have less task to worry about and save us lot of time

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 9, 2023

gr8 solution that saves time, make complex stuff simple and lets you focus on your business. But above all the support offered is awesome.

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 8, 2023

what a great app to work with. automation is so easy with tinyEinstein. This is the best way and easiest to do email marketing. Thanks so much tinyEinstein!!!

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 5, 2023

I was very impressed with the app and how it frees up my time and follows up with my customers. It's a must have.

Using app

14 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Aug. 4, 2023

It does what it is supposed to do. It's not exactly user-friendly, in my opinion, but I'm figuring it out. I gave it 4 stars because I like the concept and I'm sure it will get better as I learn more about it, but I've found it won't save my changes sometimes, and sometimes it takes a while for it to load.

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

June 4, 2023

This is a great marketing tool! As busy entrepreneurs, it's nice for us to have less tasks to worry about and tinyEinstein frees up a lot of time for us. We especially love the automated email campaigns because they include product promotions for all major holidays. The customer support team is very responsive and helpful...they actually called us on the phone to see if the app was meeting our needs (Wow)! Mashiar did a wonderful job of making an update on the backend to resync our image selections and also let us know about some exciting enhancements that are coming soon. We're looking forward to the new/best seller product features and the ability to customize campaigns. The text generated in the campaigns is pretty basic, so it will be nice to tweak the wording here and there. All in all, tinyEinstein is now doing most of our email marketing for us and we no longer feel the need to outsource these tasks. Big thanks to the team!

Using app

About 2 months

Total reviews

4

Average rating

4.8

5 / 5 Share

June 2, 2023

I'm constantly on the lookout for innovative tools that can enhance my marketing strategies, and tinyEinstein has proven to be an absolute game-changer. The level of automation this app offers is truly remarkable. By leveraging the power of artificial intelligence, it takes care of the time-consuming tasks involved in marketing, allowing me to focus on other important aspects of my business. From segmenting my customer base to creating personalized campaigns, the app handles everything effortlessly. Kudos to the tinyEinstein team for creating such an amazing app and providing excellent customer service!

Using app

14 days

Total reviews

2

Average rating

5.0

4 / 5 Share

May 24, 2023

Updated Review: I got a phone call from Tim Van Winckle (Chief of Goals) who showed genuine concern and care to what I faced. We had a good conversation and I was assured they will resolve the issues ASAP. Original Review: Though the app is cool it has an issue that should be addressed. The app is sending the emails from the backend side of your shopify records. So, if you have multiple shops or if your backend records include your personal email then you ought to know that emails will be sent from your personal email address as the sender. The defualt Shopify emails allow you to send your emails from your email @(yourshop).com and you can review the emails and see subject line, sender, etc. BUT TinyEinstein app does not allow you to see any of this. As long as the app does not allow you to see and modify the emails that will be sent you need to trust a system that cannot be monitored by you... I strongly suggest to add yourself as a customer on your list first and test how it works... IT IS STRONGLY RECOMMENDED TO THE DEVELOPERSOF THE APP TO GIVE THE USER FULL CONTROL AND ACCESS TO 100% PREVIEWS OF EVERY EMAIL THAT IT SENDS, WITH ABILITY TO SEE HOW THE SENDER'S EMAIL LOOKS LIKE, SUBJECT LINE. EVEN THE SIGNATURE AND ADDRESSES DO NOT MATCH THE ONES YOU ARE USED TO ON SHOPIFY EMAILS.

Using app

4 months

Total reviews

6

Average rating

4.8

Developer Reply

Hi Party of Goods, We apologize for the negative experience you had. While we appreciate your feedback and frustration, we would like to highlight how the registration process occurs: - With regards to the “from” sender – we verify your “from” sender email in a 3-step verification process to ensure you are aware which email is being used. - We have not run into this issue before as many of our new customers attend our daily 15-minute webinars to get started and ask questions to our live support staff during this time. These webinars occur 3 times a day Monday-Friday. - To resolve the issue promptly, we kindly request you to provide us with your preferred store details by emailing [email protected] Once we receive this information, we will make any necessary updates for you immediately. We are committed to ensuring a seamless experience for our users. - Our plan to enhance the “from“ field including: sender name, physical address, from sender email, and the ability to change it, will be delivered to customers next week. We value your suggestion about previewing any email to be sent and are excited to inform you that we have already been working on enhancing sender profile’s by including functionality in which you are able to view everything the receiver will see. We anticipate delivering the preview upgrade within the upcoming month. We believe it will greatly enhance your overall experience with our service. At tinyEinstein, we are committed to continuously improving our service and helping your business grow. Your feedback plays a vital role in shaping our development efforts. Thank you for bringing these matters to our attention. We appreciate your patience and understanding as we evolve and hope we are able to restore your faith in tinyEinstein! Sincerely, tinyEinstein

5 / 5 Share

May 11, 2023

I definitely recommend tinyEinstein to those who want a professional like email sent to their customers and do not want to go through the work of making one on their own. It has helped me out a ton.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2023

I'll be perfectly honest: I installed this app with the expectation of being underwhelmed. Everyone touts "AI" as their thing; it's become the latest "blockchain" - you know how you could have sold used bubble gum a couple years ago calling it "blockchain enabled"? That's what AI is now. But... honestly, I'm pretty darned impressed with what these folks have done. Their TinyEmail platform is already bomb-diggity, and now TinyEinstein takes it to a whole new level of automated Done For You. I *would* deduct a star because I believe that the two platforms should be connected intrinsically instead of separate entities, but I'm granting them an extra star for just how bloody good the autogenerated emails are. Sure, I'll need to make a couple of edits here and there, but 5 minutes of edits beats the hell out of an hour of building from scratch. Thanks folks; you've done good with this one.

Using app

13 days

Total reviews

4

Average rating

5.0

1 / 5 Share

April 29, 2023

O dispositivo continua apresentando problemas como travamentos, dificuldades para carregar páginas e erros frequentes durante o carregamento. Esses problemas podem afetar a experiência do usuário e impedir que ele acesse o conteúdo desejado.

Using app

24 minutes

Total reviews

3

Average rating

3.7

Developer Reply

Hello Smart Buys Shop, Thank you so much for your feedback. We sincerely apologize for any inconvenience you experienced while using our product. We understand how frustrating it can be, and we want to assure you that we take your feedback seriously. We appreciate your input, and we want to let you know that we have taken immediate action to address the issues you encountered. Our team has worked diligently to implement several improvements to enhance your overall experience. These include optimizing loading times to ensure faster performance and streamlining the registration process for a smoother and more user-friendly interaction. We genuinely value your satisfaction, and we would like to invite you to take advantage of a free trial of our updated product. This will allow you to witness firsthand the positive changes we have made based on your valuable feedback. We encourage you to try it out and share any further thoughts or suggestions you may have. Your insights are essential to us as we strive to continually improve our offerings. Once again, we apologize for any inconvenience caused, and we appreciate your understanding and patience. We hope that you will give us another opportunity to serve you and exceed your expectations. Best regards, Tim Van Winckle ~tinyEinstein

5 / 5 Share

April 28, 2023

Greetings, fellow adventure seekers! Today, I want to share with you a little gem that's been an absolute lifesaver for me lately. It's an app called Tiny Einstein, and let me tell you, it's already become my new best friend. From the moment I downloaded this app, I knew I was in for a treat. The interface is intuitive and user-friendly, making it a breeze to navigate and find exactly what I'm looking for. Whether I need to send promotions, reply to orders, or even a simple thank younote, this app has it all in one convenient place. What I love most about this app is how much time it saves me. We all know how busy life can get, and having an app that can help you streamline your day-to-day shop running, makes all the difference. But what really sets this app apart is the exceptional service. The team behind it is clearly dedicated to providing their users with the best possible experience, and it shows in their attention to detail and responsiveness. Whenever I've had a question or needed help with something, they've always been quick to respond and eager to assist. In short, if you're someone who values time-saving efficiency, friendly service, and a little bit of fun mixed in for good measure, then you need Tiny Einstein in your Shopify and in your life. Trust me, your inner adventurer will thank you for it!

Using app

About 10 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

April 16, 2023

Title: Exceptional App with Outstanding Customer Support! ⭐⭐⭐⭐⭐ I recently started using the TinyEinstein app, and I must say it has exceeded my expectations. The user-friendly interface, coupled with its innovative features, has made my experience incredibly enjoyable. Not only has it been a valuable tool for me, but it's also helped me enhance my productivity. But what truly sets TinyEinstein apart is its exceptional customer support. I had a minor issue with the confirmation email, and their representative, Iuliana, was incredibly helpful and quick to respond. She made sure my problem was resolved, and I felt supported every step of the way. I highly recommend the TinyEinstein app to anyone looking to improve their efficiency and enjoy a top-notch app experience. Don't hesitate to give it a try – you won't be disappointed! The dedication and attentiveness of their customer support team make it even more worthwhile. Kudos to the TinyEinstein team for creating such an amazing app and providing excellent customer service!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

April 13, 2023

This is one of the best email marketing apps I have used for my company. There is no learning curve and I love the fact that everything is on brand within seconds. The customer service is amazing and you are dealing with real people like ourselves. This is the hidden gem of email marketing

Using app

29 days

Total reviews

3

Average rating

3.7

5 / 5 Share

April 5, 2023

I'm already using tinyEmail, their email marketing solution which is very impressive by the way if you ask me. But tinyEinstein, their automation/AI software is even better, next-level stuff! In just a few minutes I could generate email content for the next weeks/month, something that would take me hours (to say the least) to do manually. With just a click of a button! If you don't have time to do email marketing manually but you also know how important it is to your business, this app is the perfect solution for you, just grab it now and you won't regret it. And many thanks to Mashiar from the tinyEinstein Team, who was incredibly kind helping me to set up the application in the best way! Top Notch support!

Store

Van Dog

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the kind words Van Dog, we're glad to hear that our automation/AI software is already helping your business! We realize how lightweight and efficient modern businesses need to be in order to keep up and so it's great to know we are able to support you in achieving this goal. We understand how valuable your time is, and so providing solutions that help save you hours of manual effort is one of our top priorities. Thanks again for letting us know that tinyEinstein has enabled you to take care of these tasks at the click of a button, we'll make sure the team knows they've made another customer happy. We hope that all continues to go well with tinyEmail and tinyEinstein, if there's anything else we can do don't hesitate to reach out.

5 / 5 Share

March 21, 2023

As an avid Shopify store owner, I am always on the lookout for the latest and greatest apps to help me manage and grow my online business. I recently came across the AI app add-on TinyEinstein, and I can't express enough how transformative it has been for my store. This powerful and intelligent tool has exceeded all my expectations, and I'm thrilled to provide it with a well-deserved 5-star review!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5 stars, Remedial. We're very happy to have such a satisfied customer and thrilled that TinyEinstein is able to help you manage and grow your business! We understand the importance of being efficient and effective when running an e-commerce store, and we take great pride in creating tools that provide our users with significant value. We'd love to know more about your experience with TinyEinstein - feel free to get in touch at [email protected] if you ever feel like having a chat! In the meantime, we hope our app continues to make a positive difference in your business.

5 / 5 Share

March 2, 2023

It would take me hours to do what this app did for me in minutes. It produced some impressive email marketing campaigns for my store. I only had to provide a little input and was surprised at how accurate the content produced was, not to mention how attractive the campaigns are.

Using app

About 22 hours

Total reviews

5

Average rating

5.0

Developer Reply

Good Pets, your generous donations in support of animals is incredible and it's an honor to have you as a part of the tinyEinstein family. We're thrilled to hear that this app allowed you to complete your email marketing campaigns with only minimal input--that's exactly what it's intended to do! We take great pride in creating reliable automated content that speaks right to the culture and mission of each organization using the app. Please let us know if we can help you further--we appreciate your giving nature and would love for our organization to be a part of that, in even the smallest way. Thank you for taking the time to leave this wonderful review!

5 / 5 Share

Feb. 10, 2023

Unlike other marketing tools we used that take up our time figuring out how to use them, tinyEinstein had a ZERO learning curve. We just downloaded, inputted a bit of information on the Rovers and it was done. Well crafted AI driven campaigns began delivery to customers and potential customers instantly. We literally turned it on and it work! A+++

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words, Rovers FC Store! We're so glad you found tinyEinstein easy to use and that our AI-driven campaigns are delivering results for you. We appreciate your business and look forward to working with you long into the future. The tinyEinstein Team

5 / 5 Share

Feb. 7, 2023

Had a little trouble setting up but support was quick to resolve it. Looking forward to creating lots of automated messages.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for choosing tinyEinstein, techinspades. We're so glad to have you on board and appreciate your taking the time to write a review. We're sorry to hear that you had some trouble setting up your account but are happy to report that our support team was quick to help resolve the issue. We hope you're now enjoying all of the great possibilities automated messaging offers your business. If there's anything else we can do for you, please don't hesitate to let us know. Thanks again for choosing tinyEinstein! The tinyEinstein Team