All reviews

Rating Breakdown

  • 5
    92% (87 ratings)
  • 4
    5% (5 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (2 ratings)
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5 / 5 Share

May 25, 2023

Oh-MY! As a time-starved entrepreneur, Tiny Einstein is a GAME CHANGER! I've had my premier beauty line with shopify for 7 years, and until now, I finally feel a piece of mind that I'm not 1. leaving money on the table 2. know my consumers are being served to the MAX based on their personal interests and need. Considering the time, money, and HEART put into my site and my brand - and as a AI Enthusiast - the immersive economy is HERE and Tiny Einstein's incredible customer service and kindness is a cherry on top of my epic experience and excitement of their roadmap and personalization for my brand for the future! PURE GOLD. DO IT!

Using app

8 days

Total reviews

1

Average rating

5.0

4 / 5 Share

May 24, 2023

Updated Review: I got a phone call from Tim Van Winckle (Chief of Goals) who showed genuine concern and care to what I faced. We had a good conversation and I was assured they will resolve the issues ASAP. Original Review: Though the app is cool it has an issue that should be addressed. The app is sending the emails from the backend side of your shopify records. So, if you have multiple shops or if your backend records include your personal email then you ought to know that emails will be sent from your personal email address as the sender. The defualt Shopify emails allow you to send your emails from your email @(yourshop).com and you can review the emails and see subject line, sender, etc. BUT TinyEinstein app does not allow you to see any of this. As long as the app does not allow you to see and modify the emails that will be sent you need to trust a system that cannot be monitored by you... I strongly suggest to add yourself as a customer on your list first and test how it works... IT IS STRONGLY RECOMMENDED TO THE DEVELOPERSOF THE APP TO GIVE THE USER FULL CONTROL AND ACCESS TO 100% PREVIEWS OF EVERY EMAIL THAT IT SENDS, WITH ABILITY TO SEE HOW THE SENDER'S EMAIL LOOKS LIKE, SUBJECT LINE. EVEN THE SIGNATURE AND ADDRESSES DO NOT MATCH THE ONES YOU ARE USED TO ON SHOPIFY EMAILS.

Using app

4 months

Total reviews

6

Average rating

4.8

Developer Reply

Hi Party of Goods, We apologize for the negative experience you had. While we appreciate your feedback and frustration, we would like to highlight how the registration process occurs: - With regards to the “from” sender – we verify your “from” sender email in a 3-step verification process to ensure you are aware which email is being used. - We have not run into this issue before as many of our new customers attend our daily 15-minute webinars to get started and ask questions to our live support staff during this time. These webinars occur 3 times a day Monday-Friday. - To resolve the issue promptly, we kindly request you to provide us with your preferred store details by emailing [email protected] Once we receive this information, we will make any necessary updates for you immediately. We are committed to ensuring a seamless experience for our users. - Our plan to enhance the “from“ field including: sender name, physical address, from sender email, and the ability to change it, will be delivered to customers next week. We value your suggestion about previewing any email to be sent and are excited to inform you that we have already been working on enhancing sender profile’s by including functionality in which you are able to view everything the receiver will see. We anticipate delivering the preview upgrade within the upcoming month. We believe it will greatly enhance your overall experience with our service. At tinyEinstein, we are committed to continuously improving our service and helping your business grow. Your feedback plays a vital role in shaping our development efforts. Thank you for bringing these matters to our attention. We appreciate your patience and understanding as we evolve and hope we are able to restore your faith in tinyEinstein! Sincerely, tinyEinstein

5 / 5 Share

May 11, 2023

I definitely recommend tinyEinstein to those who want a professional like email sent to their customers and do not want to go through the work of making one on their own. It has helped me out a ton.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2023

Stuck like a rabbit in front of the headlights looking at all the available apps touting miracles for your business I saw this quirky named app and the more than reasonable pricing and was more than pleasantly surprised to find a well researched tool that harnesses AI for just one highly specific goal. TinyEmail have hit the proverbial nail on the head with a simple to use interface and an expanding array of features that will kickstart any email marketing campaign and Shopify specific needs such as abandoned cart reminders. Great helpline also with an entusiastic team that are keen to please.

Using app

About 9 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 6, 2023

Was very easy to implement. And the marketing template looks amazing. While I am still learning and figuring out the app, I believe this is going to be a huge money and tie saver.

Store

Indigen

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2023

I'll be perfectly honest: I installed this app with the expectation of being underwhelmed. Everyone touts "AI" as their thing; it's become the latest "blockchain" - you know how you could have sold used bubble gum a couple years ago calling it "blockchain enabled"? That's what AI is now. But... honestly, I'm pretty darned impressed with what these folks have done. Their TinyEmail platform is already bomb-diggity, and now TinyEinstein takes it to a whole new level of automated Done For You. I *would* deduct a star because I believe that the two platforms should be connected intrinsically instead of separate entities, but I'm granting them an extra star for just how bloody good the autogenerated emails are. Sure, I'll need to make a couple of edits here and there, but 5 minutes of edits beats the hell out of an hour of building from scratch. Thanks folks; you've done good with this one.

Using app

13 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 3, 2023

Works pretty well..I enjoyed the automation. I'm still learning it but I known it is going to save a lot of time.

Using app

5 months

Total reviews

4

Average rating

5.0

1 / 5 Share

April 29, 2023

O dispositivo continua apresentando problemas como travamentos, dificuldades para carregar páginas e erros frequentes durante o carregamento. Esses problemas podem afetar a experiência do usuário e impedir que ele acesse o conteúdo desejado.

Using app

24 minutes

Total reviews

3

Average rating

3.7

Developer Reply

Hello Smart Buys Shop, Thank you so much for your feedback. We sincerely apologize for any inconvenience you experienced while using our product. We understand how frustrating it can be, and we want to assure you that we take your feedback seriously. We appreciate your input, and we want to let you know that we have taken immediate action to address the issues you encountered. Our team has worked diligently to implement several improvements to enhance your overall experience. These include optimizing loading times to ensure faster performance and streamlining the registration process for a smoother and more user-friendly interaction. We genuinely value your satisfaction, and we would like to invite you to take advantage of a free trial of our updated product. This will allow you to witness firsthand the positive changes we have made based on your valuable feedback. We encourage you to try it out and share any further thoughts or suggestions you may have. Your insights are essential to us as we strive to continually improve our offerings. Once again, we apologize for any inconvenience caused, and we appreciate your understanding and patience. We hope that you will give us another opportunity to serve you and exceed your expectations. Best regards, Tim Van Winckle ~tinyEinstein

5 / 5 Share

April 28, 2023

Greetings, fellow adventure seekers! Today, I want to share with you a little gem that's been an absolute lifesaver for me lately. It's an app called Tiny Einstein, and let me tell you, it's already become my new best friend. From the moment I downloaded this app, I knew I was in for a treat. The interface is intuitive and user-friendly, making it a breeze to navigate and find exactly what I'm looking for. Whether I need to send promotions, reply to orders, or even a simple thank younote, this app has it all in one convenient place. What I love most about this app is how much time it saves me. We all know how busy life can get, and having an app that can help you streamline your day-to-day shop running, makes all the difference. But what really sets this app apart is the exceptional service. The team behind it is clearly dedicated to providing their users with the best possible experience, and it shows in their attention to detail and responsiveness. Whenever I've had a question or needed help with something, they've always been quick to respond and eager to assist. In short, if you're someone who values time-saving efficiency, friendly service, and a little bit of fun mixed in for good measure, then you need Tiny Einstein in your Shopify and in your life. Trust me, your inner adventurer will thank you for it!

Using app

About 10 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

April 28, 2023

This is the must have app on all shopify stores. Customer service is impeccable. First I had difficulty with generating the text and dev Tim took his precious time to call and gave me a solution. ⭐️⭐️⭐️⭐️⭐️

Store

hivarr

Using app

About 18 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 25, 2023

Great app! Saves me so much time. I love how it generates emails for all special holidays and occasions, I was leaving money on the table by not sending these newsletters.

Using app

About 2 months

Total reviews

2

Average rating

4.0

5 / 5 Share

April 24, 2023

So far my experience with tinyEinstein has been fantastic! The developer is very attentive and answered all of my questions. Pricing was a little daunting at first for us as a larger store with a large customer list, but the developer worked with us and gave us a discount to try it out. I highly recommend reaching out if you install the app and have any concerns. The developer responds quickly and seemed genuinely excited about their app which is an encouraging sign. Will update this review when we have had more time to use the app, but so far 10/10 experience with the developer.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 20, 2023

These guys are doing big things. As previously mentioned, amazing customer support, very intuitive onboarding, and the team is rapidly incorporating customer feedback into their product.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2023

As a tinyEmail user I am impressed with the level of service and the high-quality product they produce. With the explosion of AI and the integration of tinyEnistein I look forward to utilizing these tools to assist with my email marketing even further. This looks great!

Using app

9 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

April 16, 2023

Title: Exceptional App with Outstanding Customer Support! ⭐⭐⭐⭐⭐ I recently started using the TinyEinstein app, and I must say it has exceeded my expectations. The user-friendly interface, coupled with its innovative features, has made my experience incredibly enjoyable. Not only has it been a valuable tool for me, but it's also helped me enhance my productivity. But what truly sets TinyEinstein apart is its exceptional customer support. I had a minor issue with the confirmation email, and their representative, Iuliana, was incredibly helpful and quick to respond. She made sure my problem was resolved, and I felt supported every step of the way. I highly recommend the TinyEinstein app to anyone looking to improve their efficiency and enjoy a top-notch app experience. Don't hesitate to give it a try – you won't be disappointed! The dedication and attentiveness of their customer support team make it even more worthwhile. Kudos to the TinyEinstein team for creating such an amazing app and providing excellent customer service!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

April 14, 2023

Amazing customer service. We also love the platform itself. Saves alot of time. I just want to say thank you

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 14, 2023

Tinyeintein is easy to set up, great customer service and you should give it a try. My brand is growing with their help.

Using app

15 days

Total reviews

6

Average rating

4.7

5 / 5 Share

April 13, 2023

This is one of the best email marketing apps I have used for my company. There is no learning curve and I love the fact that everything is on brand within seconds. The customer service is amazing and you are dealing with real people like ourselves. This is the hidden gem of email marketing

Using app

29 days

Total reviews

3

Average rating

3.7

5 / 5 Share

April 5, 2023

I'm already using tinyEmail, their email marketing solution which is very impressive by the way if you ask me. But tinyEinstein, their automation/AI software is even better, next-level stuff! In just a few minutes I could generate email content for the next weeks/month, something that would take me hours (to say the least) to do manually. With just a click of a button! If you don't have time to do email marketing manually but you also know how important it is to your business, this app is the perfect solution for you, just grab it now and you won't regret it. And many thanks to Mashiar from the tinyEinstein Team, who was incredibly kind helping me to set up the application in the best way! Top Notch support!

Store

Van Dog

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the kind words Van Dog, we're glad to hear that our automation/AI software is already helping your business! We realize how lightweight and efficient modern businesses need to be in order to keep up and so it's great to know we are able to support you in achieving this goal. We understand how valuable your time is, and so providing solutions that help save you hours of manual effort is one of our top priorities. Thanks again for letting us know that tinyEinstein has enabled you to take care of these tasks at the click of a button, we'll make sure the team knows they've made another customer happy. We hope that all continues to go well with tinyEmail and tinyEinstein, if there's anything else we can do don't hesitate to reach out.

5 / 5 Share

March 24, 2023

We already have been using their Tiny Email app which is so good and this would help us to speed up our automations and Newsletter. Testing now, powered by AI... Automations work pretty well.

Using app

10 minutes

Total reviews

26

Average rating

4.1

Developer Reply

Thank you so much for the great feedback, Guru! We're glad to hear that you're already leveraging our tinyEmail app, and even more pleased that the AI-powered automations are already running smoothly! We love hearing stories of how tinyEinstein is helping make workflows smoother and faster - we strive to provide a seamless and efficient experience when it comes to automation-driven operations. Every customer success story encourages us to take our efforts even further, so thank you again for taking the time to leave your review. Cheers, tinyEinstein Team